Asana reviews

3.9

70% would recommend to a friend

(964 total reviews)
avatar

Dustin Moskovitz

63% approve of CEO

43% positive business outlook

Asana has an employee rating of 3.9 out of 5 stars, based on 964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asana employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

964 reviews
1.0
May 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Salaries and benefits are OK.

Cons

Where to begin... workload is outrageously high as the preference is for lean teams to stretch people as much as possible. There is a huge paranoia about remote working. Zero trust from management which results in micro managing and an unnecessary number of meetings. The arrogance of the exec team is off the charts. They care very little about the well being of employees despite what you read on the website. Don't be fooled. The leaders operate in an almost Draconian fashion and continue to do so despite feedback being provided in engagement surveys. They simply do not care.

1.0
Jan 17, 2023
Recommend
CEO approval
Business Outlook

Pros

There is nothingI can add here.

Cons

Asana prides itself on it’s diversity and inclusion but that is not what I experienced in my work there. Also, the organization boldly says “help humanity thrive by “enabling the world's teams to work together effortlessly” and overreach and exaggerate the product. While the org uses Asana and supposedly uses better than anyone else; chaos ranks supreme and I had to use other products in the tech stack to keep track of workflow. The multi-homing is unhelpful and superbly packed with noise, clutter and no clarity. The organization is lead tribally and less on process; in fact there are few processes and rarely is anything documented. One event a senior leader was surprised to hear comments from her organization which was a superb disconnect There are ways senior and middle management leaders can stay attuned to employee engagement. Engagement is faulty, not addressed and there is no connection to best practices in the SaaS industry or any other modern workplace or industry. There is no leadership or awareness of the organization's lack of profitability (it is a publicly held company). So many things the organization did was at the expense at COGS and ever achieving profitability. Profitability is never talked about and perhaps will become profitable by sprinkling pixie dust. The most sophisticated business I have ever worked. This organization has no business focus and most people are less than skilled to understand how to make a successful business. I got the sense that it was going to magically happen. Decision-after-decision was so superbly poor that it helped to exit 9% of staff out of a job in November 2022 - a superbly classless thing to do right before the holidays. When working there unless you are connected to someone in the food chain you will be burned and sacrificed in terms of layoffs. My manager was superbly disconnected and I did a majority of the work for the team. Talk is cheap and not clear cut; decisions are poor when made and hard to understand when a decision is made and details of those decisions. I knew people who were laid off with considerable experience while others with less experience were retained–I experienced this first hand. The layoffs disproportionately hit underrepresented people; the organization says one thing about diversity and inclusion but its actions show a major disconnect and no commitment to D&I representation. There is tone deafness to equity, equality, representation, runs forward and love the traditional good ole boy’s Silicon Valley corporate culture. Asana would hardly say they do “the right thing” but are ducking for cover to excuse bad management, managers, no end-to-end process development and ambiguity runs rampant. Ambiguity can be found in all organizations but it is how it is managed and addressed. Ambiguity certainly helps to promote people's inner circles/cliques. Ambiguity hurts those who are underrepresented - People of Color and women who are disadvantaged because we are not part of the inner sanctum and considered expendable and easily laid off. The hybrid work culture is a joke and if you go into work rest assured you might be the only one there and certainly will have to zoom to discover that few people go into the office. A terrible workplace that excuses its culture by giving a “free Lunch” but free does come at an expense. I did hear a fellow employee say “the food is good not great and there has to be more to come to the office three days a week” This is the prime company for Tech’s “let them eat cake” culture. Work-life balance doesn't exist here - I worked 7 day as week. This is my experience at Asana.

4.0
Jun 1, 2021
Recommend
CEO approval
Business Outlook

Pros

- An amazing product that is innovating quickly and stands a chance to be #1 in the increasingly competitive landscape - A great brand to have on your resume - Well-intentioned, smart people focused on solving a meaningful problem - Solid bay area tech benefits package, though they didn't translate as well during WFH all year sadly - If you land on the right team with a good manager, you have great career prospects to learn and sell a top Saas tool and creative liberty to apply your own approach since there is not a defined playbook for how to sell this product - You'll learn a ton by picking up tips if you're scrappy enough to network and collect tribal knowledge from reps and people all across the business

Cons

The Sales/Business org has gone through several re-orgs in the past couple years as they still haven't figured out the best way to GTM. - Ironic disconnect between the company's proclaimed values and the actual execution, culture is determined by manager - Sr. leadership's presences is not felt at the team level - Sales leadership is generally pretty green and many promoted from within so they don't know how to coach and enable reps effectively - Onboarding does not prepare you to do the job - Lack of CS support is devastating and negatively impacts customers and the business. Our customer education team and online resources are fantastic, but what customers need most is hands on support to teach them how to get off on the right foot with our wonderful product. Without this, Sales reps end up playing support roles or neglecting customers entirely, which leaves so much revenue on the table. - The comp plan is confusing and you're not clearly incentivized to focus on activities that will drive your attainment and success. - If you want a start-up style scrappy SDR/CSM/Account Manager-hybrid role where you do your own out-bounding and support your entire book while trying to focus on tier 1 accounts and closing deals - this is a great team to join! This is largely the case from SMB "Commercial" all the way up to Enterprise. - Don't be fooled by the well-established brand. Asana's sales org is its own startup within a company that has coasted on its product for the first 10 years, and now the competition is fierce.

Viewing 10 - 12 of 964 Reviews

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