AskNicely reviews

No one, and I do mean no one, was allowed to do their jobs with any sort of autonomy. The CEO was involved in aspects of the company, often relegated to that of an Intern at any respected company. While it could be argued that they just wanted to roll up their sleeves and get to work, it became more about control. We all sat around waiting for the day when the leadership would set us free to do the good work we had all built successful careers on. That day never came, and everyone I worked with left with a terrible taste in their mouth after suffering legitimate abuse from the leadership.

The biggest con at AskNicely unfortunately is it's leadership. The CEO is completely beyond his depth and it shows every day. From his poor decision making, the way he conducts a meeting (often running way over the scheduled time, sometimes by an hour just so he can talk more), and the things he decides to focus on for the business; it's clear that it's time to hand over the reins to a more equipped individual. He's been asked to step down by the board at least once already, so I am not sure what's taking them additional time to execute this highly needed action. Another unfortunate addition to the AskNicely family is the current "Chief Of Staff". This person is running some on the most important projects at the company and they have absolutely no experience. They have never worked at a software company, they have never worked at a company with direct customers (they were a lawyer and a consultant before), and this person appears to think they are always the smartest person in the room and pushes their very ill-informed agenda on what should happen. This person will argue with department heads that have extensive tenured experience and will believe they are more knowledgable, in an area they have never worked in. its a true shame they aren't taking the chance to learn something, rather than driving home their need to be right about everything. Recently the Cofounder and CTO stepped down. Unprompted, without giving a real reason...the person that built the software and company from the ground up. decided it was time to leave for "no reason in particular"...this may be everything you need to know about the remaining leadership. All this being said, the biggest glaring issues are that the culture preached is not practiced. They preach being "nice" but I have not seen much of this at all. Any form of "nice" from the leadership is phony and with an agenda. They preach a product that is "built for the customer" but, it is often cancelled because of the high price tag and the amount of difficulty in just getting the product up and running, let alone maintaining. This is a point solution posing as an enterprise suite. It's limited, and it will be phased out by larger, better built, feedback companies.