Asurion reviews

3.3

51% would recommend to a friend

(6,214 total reviews)
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Guru Gowrappan

45% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Nov 16, 2021

Is not what is looks like

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have great benefits, Nice people working for the company, great causes, and an average payment

Cons

They offered a sign-on bonus, but their way to make this payment is inaccurate and if they disconnected you from the company they also will apply for all the benefits so whenever you leave if you still have some payment to be made. You won't have it. They also will change all the dates for hiring and disconnection so you will lose your bonus. Also, if you are hired for Customer Service Rep. you are obligated to make a sell, but you ARE NOT, register as a Customer Service Rep/ Sales Rep. Which means, they will pay you ONLY as a Customer Service Rep, sales money comes as a plus (that's the way they want you to see it), but in fact, all this money goes in taxes, you get only a small portion and if you get disconnected you won't have even the right to get the money for the sales you made

1.0
Oct 21, 2021

Sales sales sales

Recommend
CEO approval
Business Outlook

Pros

Pay was good if you hit all metrics. Sales mainly.

Cons

Sales expectations went from 2 in-home protection packages per week to 2 per day. If you aren't performing on sales, no matter how great your other metrics are, they'll find creative ways to punish you like making you work in a zoom room breakout room so they can listen to your calls and coach you on your offer during until you get a sale and can leave the breakout room. They'll also pull VTO capabilities if you don't get a sale before taking VTO. Had to get an OM involved when my VTO was pulled after having 1 bad week.

Viewing 202 - 204 of 6,214 Reviews

Glassdoor has 6,442 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.