Autotrader reviews

3.4

59% would recommend to a friend

(468 total reviews)

Sandy Schwartz

66% approve of CEO

44% positive business outlook

Autotrader has an employee rating of 3.4 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Autotrader employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

468 reviews
1.0
Nov 5, 2015

Was a great job at one point in time....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the reps are fantastic people

Cons

Very sad place to be by the time I resigned. They had people going out on stress leave right and left. They over work you and basically cut the pay yearly to the point where people were worried about losing their homes and feeding families. The management would warn AC's by telling them, "you will never find anything better than this job." I can promise you that I have found something better! It was a great place to be in the Chip Perry days, but unfortunately those days are long gone:( I feel sad for my friends that are still there and want to tell them, they can and will find something else!

1.0
Oct 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Vacation accrual, medical benefits, remote office, provided IPad and Iphone, one logo work shirt a year, Cox travel and travel reimbursement.

Cons

Don't care about employees (especially divisional HR), Managers will use scare tactics to have you quit or step down from role, pay is horrible compared to competition regardless of experience or tenure, use pension benefits as a dangling carrot to convince you to stay. The company charges you back for dealers who go out of businesses, cancel or cut back due to season. Even if they had been on for 10 years straight, you pay ATC for that loss revenue. Upper management has zero empathy for its direct reports and only care about if you made your forecast. The PRODUCT is not a lead generator and unfortunately that is what dealers see it as, regardless what we tell them to think. It is extremely difficult to make more than $1000 a month in commission unless you are a chosen one who gets a very large book of high paying Franchise Accounts. I personally don't recommend this place to anyone who can get an offer from another company.

2.0
Nov 24, 2013

National Sales Software Division

Recommend
CEO approval
Business Outlook

Pros

Benefits, healthcare, 401k matching 6%

Cons

1. ATC bought all these software companies but do not have a knowledge base on how to run them. They basically purchased 4 companies who have overlapping products and by default they pit Homenet, Vin, Vauto and CDM all against each other and want all companies to leverage autotrader to get in with dealers. 2. its not about whats remotely best for the dealer it's about what is financially best for ATC. Example: if a dealer can buy VIN's market-pricing tool for $300 or Vauto for $2000 then they want the VIN rep to back off. Which is fine if all companies are on board which they are not. VIN wants all of their products in stores including Inventory and Market Pricing and Autotrader does not. VIN is not on the same page as Autotrader. 3. VIN pushes ERRONEOUS information to dealers on the capabilities of their CRM, Market Pricing tool, Desking and inventory and ESPECIALLY their Websites/SEO. 4. Environment - While autotrader supposedly has a professional culture they allow VIN and Homenet to be run like unprofessionally and hostile. (in regards to how they treat their employees) Example - constantly swearing at the sales reps and not approving expense reports for their internal amusement which ties up the finances of the sales reps. 5. The offer drastically different pricing to dealers based on the mood of the sales managers (more so VIN than anyone else) 6. While the price of the products/solutions are extremely high compared to the competition, they have no problem A. staying in lavish hotel rooms up to $300 per night with out approval, B. throwing lavish parties with bands like kid rock and matchbox 20 and C. allowing dinners up to $85 per person when traveling and much higher if traveling with others. Who pays for all this??? The dealers for solutions that do not deliver the ROI it once did. 7. Verbal discrimination which autotrader is aware of and consistently does nothing to stop it which adds to the uncomfortable work environment. 8. These guys have obviously saturated the market, have layers of management and have run out of worthy products to sell. 9. Success is not determined by ability, it's directed by who the managers like or are sleeping with.

Viewing 10 - 12 of 468 Reviews

Glassdoor has 500 Autotrader reviews submitted anonymously by Autotrader employees. Read employee reviews and ratings on Glassdoor to decide if Autotrader is right for you.