BTS Research reviews

1.7

17% would recommend to a friend

(39 total reviews)

Sami Abunadi

9% approve of CEO

18% positive business outlook

BTS Research has an employee rating of 1.7 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The BTS Research employee rating is 52% below average for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

39 reviews
1.0
Feb 13, 2017
Recommend
CEO approval
Business Outlook

Pros

A lot of different kinds of experience. A lot of good Staff work there but most of them move on within a year of hiring due to management.

Cons

management, owners, are poor animal welfare are the biggest Con to working for BTS. When animals welfare are husbandry are not you top concern you will not get good science. Previous reviews have noted the multiple citations BTS has received for the USDA but don't take our work for it do a google search to see for yourself. Miss treated NHP's and animals passing away from lack of post-op care are just a few of the citation you will find.

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BTS Research Response
9y
BTS has a long history of success and welcomes client audits or request for references at any time. BTS enjoys excellent inspection records from all regulating agencies over their 16 years of service. In the past, some minor corrections were requested and addressed immediately, which in large were due to two disgruntled employees whose employment was terminated for cause. No citations or fines were ever issued. All negative reviews were posted by two disgruntled employees. Their employment was terminated for failure to follow SOP's and poor work ethics. This profile is one of their repeated made up profiles and has been flagged to Glassdoor.
1.0
May 15, 2016
Recommend
CEO approval
Business Outlook

Pros

There are some really great and intelligent people whom have worked for and then subsequently resigned from BTS Research. As one reviewer mentioned, everyone shares a common ground in that we all hate(d) working there. The variety of studies conducted is actually a very positive thing for career growth. However, you won’t be provided training and will have to figure it out. And as another reviewer mentioned, getting your worst job ever out of the way is a good thing. After you move on to another job, you won't take anything for granted anymore.

Cons

Employee retention continues to not be a concern of management. In fact, they actually believe continued high percentage turnover is a good thing. They don't value anyone and routinely badmouth staff after they eventually quit. Responses for requesting of help consist of claims that that is the first they heard of this or odd nonsensical acknowledgements without any real response or better yet - no response at all. Poor decision making, a flawed hiring process, and terrible communication and management skills are what is preventing the company from taking the next positive step. The most amazing thing is that the company has sustained in spite of the poor decision making at the top. What else…Let’s see… No bonuses, sub-par insurance, low vacation allowance, no team building or company activities (no Christmas/Holiday party).

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BTS Research Response
9y
Dear ex-employee, thank you for recognizing the intelligent people at BTS and the fact that the various studies conducted are a boost for anyone’s career. As you must have learned firsthand, training is mandatory before any activity is authorized for a technical person. This is reviewed by three levels before it is approved: the IACUC (Animal Care and Use Committee), the Study Director and the Quality Auditor. In a mid-sized organization, it is hard for an employee to make an objective evaluation of the training of other peers, but the minimum requirement is that the participant is trained and that the training is documented before they are allowed to be on the Study. With a great deal of the budget allocated to the new vivarium and renovating the old one, it was not an accommodating time to have an elaborate budget for holiday parties and bonuses, even though merit increases were given during those times. With this behind us, I am certain that it is only a matter of time before bonuses and parties take more focus. I do, however, want to advise you of having higher work ethic, because since the person that posted this claims to be a Research Associate, I can say, as the CEO, that we did not have any Research Associate that worked closely enough with me or HR to have an opinion of me or the hiring process. I do appreciate, however, that you recognize that the company is growing even though you don’t agree with the CEO or the management.
Viewing 28 - 30 of 39 Reviews

Glassdoor has 41 BTS Research reviews submitted anonymously by BTS Research employees. Read employee reviews and ratings on Glassdoor to decide if BTS Research is right for you.