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BTS Research

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BTS Research reviews

1.7

17% would recommend to a friend

(39 total reviews)

Sami Abunadi

9% approve of CEO

18% positive business outlook

Ratings by category

2.2

Diversity & inclusion

2.2

Career opportunities

2.0

Work/Life balance

1.9

Culture & values

1.9

Compensation and benefits

1.8

Senior management

BTS Research has an employee rating of 1.7 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The BTS Research employee rating is 52% below average for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

39 reviews
1.0
May 12, 2015

Health Hazards, Low Pay, Poor Management, Low Quality Science

Study technician
Recommend
CEO approval
Business Outlook

Pros

Some great people have come through the doors of BTS Research (formerly known as BioTox Sciences), but they leave just as quickly. The people are largely good, smart individuals stuck in a bad situation.

Cons

The pay is far lower than the average CRO, studies are conducted out of compliance due to the lack of a compliance department over the last eight years, and there is no training program for procedures, health and safety, or anything else for that matter. Training consists of reading through old SOPs and then signing off to say you understand the material. The SOP's they do have are irrelevant to the work they're doing and likely "borrowed" from another company. They have an absolutely head-spinning turnover rate and any attempts to improve processes or ideas presented are immediately shot down by management without any consideration. They have lost sponsors due to the large amount of dishonesty and lack of communication within the company. They also have spyware implanted on every computer so all of the employees' emails, even private messages sent between managers and their employees, are automatically forwarded to management. I cannot overstate the absurdity of the situation enough. If you hear from BTS, RUN in the other direction.

avatar
BTS Research Response
10y
I have to say this is not true because BTS has one of the best Compliance groups I had the privilege to work with, coming from a quality background myself. I am not familiar with any software that BTS has to "spy" on their communications. We have not lost any sponsors as the person states. However we have had to repeat a few studies, which is normal from time to time in a CRO, especially that we hired a new middle management at that time and they were expanding the system from a small company mind frame to a mid size company. the person who put the post may have been confused that some sponsors Test Article is being tested to validate their efficacy. I am proud to work with the team we have built at BTS. They are the best the industry has to offer and the short timers or new talents should be more patient. Thank you
1.0
Aug 29, 2017

Abuse of employees and animals

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees had developed relationships and loyalty to customers. For that reason they put up with the management until it became intolerable.

Cons

When I was there I saw documentation of results where mice were allowed to grow their tumors way beyond the protocol specified size and the IACUC specified size. The data would be presented to the company but it would be ignored. Once I saw an employee forced out because he wouldn't support use of a dog model for a inexperienced technician to train others for a spinal surgery. A new facility was built but it was designed and built by 'friends' at a lesser cost and that didn't know how to conform to specifications. There were air transfer problems, temperature problems, drainage problems. The manage tried to fake that we were ready for radioactive studies but we had no safety officer or anyone knowledgeable enough to guarantee there would be no risk. These types of incidences were very common and these written here are just a few of the more serious infractions. I'm very frustrated by the string of good reviews. The format and dates are very suspicious and I don't see how they could be genuine.

1.0
Nov 2, 2015

technician

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

entry level position with high turnover, easy to get hired.

Cons

no adherence to basic safety standards. broken fume hoods, unrestrained air tanks, unsafe handling of hazardous material.

avatar
BTS Research Response
10y
Thank you for the comments. We are always eager to bring in new talent. Please note that we have moved into the new lab space recently and complete customization and upkeep has been going through since day one. No employees were at any risk. Thank you for pointing this out.
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Glassdoor has 41 BTS Research reviews submitted anonymously by BTS Research employees. Read employee reviews and ratings on Glassdoor to decide if BTS Research is right for you.