Behavior Frontiers reviews

Thanks for your feedback! It's SO great to hear you say it feels like a family - it's what we've striven for, by regionalizing geographies (to cut down on drive time), and keeping a "small" feel, where you get to know each manager and director at a personal level! We stress to our managers to be open to feedback, which helps us improve our services and our support of staff each and every week. Our schedulers also work hard to schedule hours around other jobs or school classes - we want to support our staff in any way we can! So glad you're a part of our team!

We are glad to hear you’ve had such positive experiences with our clients, BCBAs, Training Coordinator and Senior Behavior Technicians (SBTs) in the Sacramento region! It’s also great to know that you find our pay to be better than other agencies. This is something that we strive for in all of our regions, since we value each and every one of our team members and want them to feel appreciated for the hard work they do! To clarify our scheduling process with current and new clients, we do not take hours away from current clients in order to provide hours to new clients. Rather, we consistently hire to ensure we have staff for current and new clients, alike, so that all our clients receive services. Our hiring managers aim to be as transparent as possible during discussions and interviews with candidates for the BT position, explaining that the most needed hours of availability are between 3-8pm, when clients return home from school. We do not require “open availability,” or BTs to be available for the full day. In fact, our scheduling team works diligently with BTs to schedule around other jobs or their school schedule, to maximize their hours, and always try to give BTs the number of hours they request. We are clear from the start that full-time isn’t a guarantee, since most of our clients aren’t available for ABA therapy during school hours. Oftentimes, we schedule general administrative (GA) work for our BTs who are missing hours due to client cancellations or to prepare materials for client programs, as we never want our employees spending time outside of work on work-related items. Our case managers (CM) receive initial and ongoing supervisory training and oversight, but if you have concerns with an intervention, program, or recommendation made by a CM, we encourage you to contact your associate clinical director (ACD), who can address them in an appropriate manner. We do offer sick time (more than required in most locations) and employees may use accrued sick time, as deemed necessary. However, if employees are scheduled GA hours to give them extra hours and they cancel their therapy sessions for any reason, future scheduled GA sessions may be reduced or revoked. We encourage you to address any concerns regarding GA hours with your clinical management team or the HR department so that these matters may be addressed appropriately and professionally.