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Better Business Bureaus

Engaged Employer

Better Business Bureaus reviews

3.3

63% would recommend to a friend

(575 total reviews)

Mary Power

67% approve of CEO

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.1

Compensation and benefits

2.9

Career opportunities

Better Business Bureaus has an employee rating of 3.3 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Better Business Bureaus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

575 reviews
1.0
Nov 29, 2015

Inside sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Located in a nice building. Mission sounds good. If only it was on practice

Cons

Worst job I have ever had. More closed doors than anything. They lie about everything including what they stand for. No money to be made.

2.0
Apr 23, 2017

No Place for an Idealist

Standards specialist
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and good 401K matching %

Cons

Way too high of an individual workload compared to the hourly pay. Unrealistic job expectations. Very high turnover, so no one was very well-trained or experienced. The more experienced people in upper management had an attitude of "Hey, I stuck around long enough to fight my way up here so I don't have to worry about that stuff anymore, so don't bring your issues to me." Plus, BBB may market itself as a caring non-profit organization, but the location I worked for was very sales driven and would often violate their own policies to make or retain a sale. Our office was absorbing smaller surrounding offices at such a fast rate that our workload was spiraling out of control.

1.0
Feb 22, 2016

even recent grads, keep looking, the recession is over.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

none, other than the location that they likely cannot afford and one or two of the people i worked with.

Cons

consistently misled by management. Unless you have absolutely no choice keep looking.

Viewing 13 - 15 of 575 Reviews
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ReviewsBetter Business Bureaus reviews

Glassdoor has 672 Better Business Bureaus reviews submitted anonymously by Better Business Bureaus employees. Read employee reviews and ratings on Glassdoor to decide if Better Business Bureaus is right for you.