Blackbaud reviews

3.2

55% would recommend to a friend

(1,720 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jan 16, 2021
Recommend
CEO approval
Business Outlook

Pros

- Name recognition and respect in the Charleston community - Generally good mission to help non-profits succeed and work toward social good

Cons

- lack of job security even though the company seems secure (ex: two layoff rounds within last year, data breach that hurt countless customers and lack of transparency with customers about breach) - dated tech that isn’t worth the price jump for customers however sales is expected to push customers to upgrade - lack of support for sales. Managers haven’t all been in the role before so unable to truly help sell or understand how to close deals start to finish - serious lack of diversity within sales. Very few women or non-white AEs and when bringing this up to management I was essentially ignored. This was a tipping point for me in leaving in pursuit of a more inclusive company that would properly train employees and help them grow rather than an individualized sink or swim mentality. - company claims to want to work as one team, however true support from teammates and management is lacking

2.0
Jan 15, 2021
Recommend
CEO approval
Business Outlook

Pros

I met a lot of great people and they have nice office setups. Can make decent money if you get a good territory.

Cons

Mid level management is absolute trash. Extremely old school methods and mindsets. Poor tools provided for sales. You are truly just a number and a quota. Executive leadership team is driving Blackbaud into the dirt. Company needs a major refocus and investment in their products. Quit buying and releasing products that are half baked and then throwing around the infamous "integrated" term. You can make more money working a retail job than the base pay they will give you.

2.0
Jan 13, 2021

Average

Recommend
CEO approval
Business Outlook

Pros

People are generally nice, and they are planning to keep the focus on remote work after COVID-19

Cons

This is a very average company to work for. Team experience may vary, but this is definitely the kind of job where you are mostly a cog in the machine, doing what other architects or other teams tell you to do. Everything is very conformist, as one may expect from a company this size. The conformity is good from a company waste perspective but can be very demotivating and leave you feeling like you're not learning anything. The work is very average software development - it's good if you want something stable to collect a paycheck, or maybe if you're a more junior engineer and you are looking for some experience. However, if you're one to be innovative or try to push the status quo, expect a lot of red tape and resistance. Pay and benefits are also pretty low for the industry standard. Merit increases were frozen in 2020 but are supposedly making a comeback in 2021.

Viewing 313 - 315 of 1,720 Reviews

Glassdoor has 1,805 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.