Boyd Gaming reviews

2.6

28% would recommend to a friend

(649 total reviews)
avatar

Keith E. Smith

46% approve of CEO

28% positive business outlook

Boyd Gaming has an employee rating of 2.6 out of 5 stars, based on 649 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Boyd Gaming employee rating is 33% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

649 reviews
1.0
Jan 28, 2018

Bill has left the building, so sad.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Prior to Bill Boyd retiring the company had a family like feel and was wonderful.

Cons

Since Mr. Boyd retired it is completely money hungry with little regard for what is best for the people that actually bring the customers back every day.

1.0
Jan 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Little to none micro-managing; office is across the country from Corporate office; nice desk set up

Cons

You don't get paid enough to support yourself, especially for how much they work you into the ground. Lack of communication starting at the top and trickles down. Creative office outsourced in Dubuque is run like a sweat shop. Positions not requiring a Bachelor's degree get paid more than positions that do.

2.0
Apr 24, 2021

A Pinnacle of Bad Management

Recommend
CEO approval
Business Outlook

Pros

On a personal level, most of the people you meet and work with there are wonderful, and having good coworkers is the reason most people stay so long, myself included. Boyd is also very open to hiring people without much experience on their resume as long as you can prove you know your stuff, so it can be a great place to get your foot in the door if you want to work in the casino industry or you're fresh out of college / been out of work a little while.

Cons

Everyone tauts #BoydStyle but that just isn't the case anymore. There is a 24/7 work expectation that I've discovered persists in most departments. Management will specifically check in during normal lunch break hours to make sure you skipped your state-mandated break, and will call you out in group settings if you're found not to be there. I was frequently contacted on weekends as well, and had to respond within 5 minutes to avoid getting in trouble. On one such occasion, I was actually threatened with a write-up by having to be texted after the 5-minute mark, rather than responding to an email immediately on my day off. Because management is very insistent that every second of your time belongs to the company, it became unsafe to put in vacation requests, ultimately leading to me quitting just so I had a moment to breathe again. Management also does not like to be disagreed with, and once you make your opinions known to them it becomes their mission in life to make you miserable. The political games played at this company are worse than any I've experienced before. They do not listen to their employees, and will specifically task them with responsibilities they did not sign up to do while offboarding the tasks they were hired for over to third party vendors. If you have the audacity to be forward-thinking, you will catch management sneaking around behind your back with HR to find the most inconvenient way to get your position with the company removed. HR does not have your back at this company, and will simply aim to distract you by making you run around in circles calling random phone numbers while paperwork is being filed for your termination. I've also found management to be rather insensitive, especially with the issues COVID has brought on. Employees were mandated to be in the office after most of the state had shut down, and even when they were allowed to work from home there was no trust from anyone in leadership. The in-office status has changed several times, with it finally settling on being work from home, but it likely won't stay that way. Management is very insistent that people cannot bond unless they see each other in person, and the activities that have been forced upon the employees in the absence of that consist of quite demoralizing questions that seem only to depress people - especially knowing that they will be written up if they do not participate. Additionally, between the expectations for the dress code and mandatory webcam sessions, it's impossible to feel secure in one's image. Management makes a special point to comment on hairstyles and outfits of every person during every call, and remind people specifically of the type of footwear that needs to be worn even when at home. Men frequently were told they needed to trim their beards, and women frequently were told they needed to put on more makeup. This sort of call-out in a group setting, or even one on one, is unreasonable and discriminatory, and made every day uncomfortable. Overall, the environment has become toxic. This is not a workplace it is safe to be honest in; you must agree with every inhumane thing said or risk being under management's political radar. Even when sticking to every letter of the Boyd law, it's impossible to escape the constant scrutiny. Every day became about tracking exact timestamps of emails and responses, having to defend oneself to their manager when inevitably a complaint was filed against you for something you didn't do. If you choose to work here, expect to pledge every second of your life to a company that does not care for you in the slightest and will go out of their way to make sure you do not enjoy your job, and start becoming accustomed to the extreme amount of stress that will be placed on you at every turn.

Viewing 4 - 6 of 649 Reviews

Glassdoor has 682 Boyd Gaming reviews submitted anonymously by Boyd Gaming employees. Read employee reviews and ratings on Glassdoor to decide if Boyd Gaming is right for you.