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      Build.com

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      Build.com reviews

      3.9

      78% would recommend to a friend

      (310 total reviews)

      Nicole Creech

      52% approve of CEO

      69% positive business outlook

      Ratings by category

      4.0

      Culture & values

      3.9

      Diversity & inclusion

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.6

      Senior management

      Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      310 reviews
      4.0
      Sep 22, 2017

      A job that is what you make it...

      Ppc specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most supervisors have worked hard to get their positions and appreciate those that also work hard. Most people want to see you succeed, and will help you get to the position you want to be in, but you have to help yourself. It's decent pay for Chico, with decent benefits. Lots of free stuff, cool parties, awesome people. Let me mention again the awesome co-workers. Good schedule, flexible, as long as you work hard and get your s**** done.

      Cons

      Childish at times & as you get raises, more and more of your pay ends up living in your bonus percentage (hello taxes!).

      avatar
      Build.com Response
      8y
      Thank you for the honest review. I think you nailed all the pro's. As far as the cons, I can't deny the bonus percent, but understand that taxes don't change, just what is deducted. You don't pay more taxes on bonuses than you do salary, its just the amount removed may vary based on your deductions. Loud and clear on the advice and we're working aggressively to "drain the swamp." Thank you.
      4.0
      Sep 21, 2017

      Lots of career growth, but benefits and work environment are poor.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Freedom and autonomy. I am mostly left to my own devices: I was hired to do a job, and I'm trusted to do it. You really can make your career what you want it to be. Initiative and taking charge is valued at all levels. I have never been afraid to speak my mind or voice my opinions, and I've never had a manager breathing down my neck or dictating my work. Learning and growth opportunities. HR has training programs for things like leadership, public speaking, debate, etc. As well as employee taught "Summer Camps" where you can learn from skilled peers.

      Cons

      The company culture that HR promotes seems to be targeted toward college-aged bros (free beer, ping pong, company parties, no maternity/paternity leave program, etc.). So not surprisingly, there's a lack of age, gender, and culture diversity. Real crappy time off benefits. The office environment is cluttered, poorly designed and overcrowded. It's incredibly awkward navigating through the building to use the bathroom or get coffee. Also there are no windows in most areas, and no greenery. Hope you like gray.

      avatar
      Build.com Response
      8y
      Thanks for the honest and candid feedback. A lot of our initial recruits are right out of college, so we are guilty of focusing in college graduates in our messaging. The ping pong and parties are often an attribute of many companies we are competing against. As extravagant as the block party and Christmas parties seem, the HR team pulls it off on a shoestring budget. The incremental cost per head of the block party is around 35.00 and the Christmas party around 55.00 a head. While I realize that some people don't appreciate that benefit, some don't appreciate other benefits we offer. Thank you for your feedback.
      3.0
      Feb 17, 2016

      all or nothing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      relaxed environment, great perks, and can make a lot of money - drink the juice and conform, then you're in like flynn.

      Cons

      make sure you are friends with the loud people - they draw the most attention, whether they are good at their job or not doesn't matter. - if you don't drink the juice and be a part of the crowd, you will be cast out and be the first in your department to be criticized. - they preach forward momentum and always push the limits, but they use the excuse that things are always changing as a crutch as to why nothing ever gets done in a timely manner. - they also believe in promoting from within, even with position and jobs that have been done before, so the "new" person has to figure it out, or they google the job description lol so, no real progress is made.

      avatar
      Build.com Response
      9y
      Thank you for the review. As far as your pro's go. We're big fans of making sure that we all have a similar world view. We're sales focused, customer service focused, and enjoy a fun and loud work environment. In your pro's you say to make friends with the loud people. I won't deny that sales here is not a ideal position for a wallflower. As far a "drinking the juice" I think its important for any company you work for that you adapt to the culture. If you didn't embrace the culture, you probably didn't enjoy your time here. As far a promoting from within, I don't see this as a con. I agree with your criticism around asking people to pioneer new things. Its difficult and challenging and we can likely do a better job providing more guidance for new upstart ideas. As far as leading people to success, when it comes to entrepreneurial green-fielding, we try and create an environment and culture that encourages some failures. If you aren't failing, you aren't trying enough as a company. It may have been a lack of communication that left you feeling so jaded. I hope you find better success in future endeavors.
      Viewing 43 - 45 of 310 Reviews
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      Glassdoor has 315 Build.com reviews submitted anonymously by Build.com employees. Read employee reviews and ratings on Glassdoor to decide if Build.com is right for you.