BusPatrol reviews

3.9

73% would recommend to a friend

(117 total reviews)
avatar

Karoon Monfared

94% approve of CEO

73% positive business outlook

BusPatrol has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BusPatrol employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

117 reviews
5.0
Apr 26, 2024

Amazing Place To Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Leadership, Great Colleagues, Great Company

Cons

Seasoned employee pay not so great

2.0
Apr 13, 2024

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good benefits - Great mission - Interesting work - Fair salary

Cons

Zero work life balance: people are let go and not replaced, and their workload is distrubuted among existing employees. Constantly changing priorities which leads to burn out. Zero investment in culture or people. No diversity.

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BusPatrol Response
2y
Thank you for taking the time to leave a review. We appreciate your honesty and value your insights into your experience at BusPatrol. We're glad to hear you found the benefits package strong, the mission compelling, the work engaging, and the salary fair. These are all areas we strive to excel in, and your feedback confirms we're on the right track. However, we take your concerns about work-life balance, changing priorities, company culture, and diversity very seriously. • Work-Life Balance and Workload: We understand that understaffing and shifting workloads can significantly impact work-life balance. We're actively working on solutions to address these issues. • Changing Priorities and Burnout: Constantly changing priorities can be frustrating and lead to burnout. We're committed to improving communication and setting clearer expectations to provide more stability. • Company Culture and Diversity: Fostering a positive and inclusive work environment is a top priority. We're currently exploring initiatives to build a stronger company culture and increase diversity within our teams. While we understand you've moved on, we'd be genuinely interested in learning more about your specific experiences with these concerns. We encourage you to reach out to our HR department to discuss your time with us in more detail. Your insights will be invaluable as we work towards improvement. Thank you again for your review. We wish you all the best in your future endeavors.
1.0
Apr 9, 2024

Dumpster fire - run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good cause for what they are doing for kids.

Cons

This place couldn’t be more of an absolute dumpster fire..more of a landfill fire mixed with a tire fire… Upper management has zero communication with one another. The next level of manager is completely inept and toxic, the infrastructure is totally a mess and you are gaslit into thinking you’re the problem despite it being with the management. IT/security dept is in complete disarray and HR does not want to even deal with the plethora of problems that exist in onboarding, IT management or anything that causes them an awkward situation or conflict.

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BusPatrol Response
2y
Thank you for your feedback. We aim to create a great working environment for all BusPatrollers and we sincerely apologize for the experience you had that led you to feel this way, we will do better in the future. Onboarding talent and building a strong communication, management and leadership infrastructure is something we take very seriously. As all growing organizations do, we recognize we have opportunities to improve and will continue to learn and get better. We would welcome the opportunity to connect live and hear from you so that we can learn and grow from your unique perspective.
Viewing 37 - 39 of 117 Reviews

Glassdoor has 130 BusPatrol reviews submitted anonymously by BusPatrol employees. Read employee reviews and ratings on Glassdoor to decide if BusPatrol is right for you.