BusPatrol reviews

3.9

73% would recommend to a friend

(117 total reviews)
avatar

Karoon Monfared

94% approve of CEO

73% positive business outlook

BusPatrol has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BusPatrol employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

117 reviews
1.0
Jun 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits if you could ever plan a date to actually see your doctors. They spend a lot of money on silly swag stuff like electric hand warmers for winter that you’re supposed to hold in your hand to use… but also you’re supposed to be working. The guys at the tech level are great and we mostly all work well together.

Cons

Management keeps breaking the system to try and squeeze more money. Once we get a routine they switch it up to try and make it bigger better faster at the expense of our sanity and health. They are only concerned about the bottom dollar and not the actual quality of the work achieved. That turns into more rework at the companies expense which then gets squeezed out of the hourly s. None of upper management has been a field tech with this company and they have zero clue how to install their own product. They will have you work 0700 to 5pm one week then switch you to 430-2am the next like we are robots. Technicians are barely recognized and never promoted. Our level 3 techs are terrible and we have level ones that will better do better work than everyone and everyone. This company go to jog to fast and there’s definitely some nepotism in the upper management. People totally unqualified are running the show. They will eventually lose their good employees because we are done being yoked around for barely market pay.

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BusPatrol Response
4y
Thank you for your feedback, we truly appreciate the work our techs do and will use your comments to continue to improve our field service organization for our employees and our customers. We strive to keep our techs on a predictable shift, however, there are times when our customers require flexibility in when we install. When we make adjustments to schedules or work times, we attempt to give as much notice as possible. We would be happy to talk to you about this and your other concerns, you can reach out to field service leadership, or if you would prefer to remain anonymous you can reach out to People Operations. If you are interested in other roles within field service or the rest of the organization, you can reach out to our Talent Acquisition organization for information on other opportunities or career opportunities/advisement.
3.0
Jun 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, Great Dreams, Growth Potential

Cons

Job is Too volatile, very unsecured. If the market changes, they begin to fire everyone they can to release some of the employment pressure they've created.

5.0
Jun 11, 2022

Best job ever

Recommend
CEO approval
Business Outlook

Pros

They pay a living wage, incredible benefits, they recognize hard work, upper management is approachable, accessible, and always willing to listen to ideas.

Cons

They are growing at a very rapid pace, things tend to change very quickly and often. If you can’t adapt, not the company for you.

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BusPatrol Response
4y
Thank you for your response and insight into your time with us.
Viewing 79 - 81 of 117 Reviews

Glassdoor has 130 BusPatrol reviews submitted anonymously by BusPatrol employees. Read employee reviews and ratings on Glassdoor to decide if BusPatrol is right for you.