BusPatrol reviews

3.9

73% would recommend to a friend

(117 total reviews)
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Karoon Monfared

94% approve of CEO

73% positive business outlook

BusPatrol has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BusPatrol employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

117 reviews
4.0
Jan 26, 2026

Mission-Driven, Meaningful Impact, and some Growing Pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

BusPatrol is a genuinely mission-driven organization, and it’s motivating to work for a company that has such a clear and meaningful social impact. The products and services are high‑quality and stand out in the industry, especially the no‑upfront‑cost model, which benefits partners and differentiates the company. BusPatrol has grown rapidly in recent years and remains well‑positioned for continued success. My manager and team is supportive and communicative, and I feel I have the clarity, autonomy, and resources needed to succeed. BusPatrol is also sincere in its commitment to social responsibility and provides real opportunities for professional growth and flexible work.

Cons

Leadership quality varies depending on the individual, and some leaders would benefit from more structured development to create a more consistent employee experience. While the company has improved transparency and communication, compensation remains a concern among many administrative and frontline employees who feel their pay doesn’t always match the value they provide. As a fast‑scaling organization, BusPatrol continues to face growing pains, with occasional turbulence and friction between teams. Cross‑functional collaboration can still be siloed, and some systems and internal communication channels feel cluttered or inefficient.

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BusPatrol Response
3mo
Thank you for sharing your thoughtful feedback! We’re glad to hear your experience has included meaningful work, supportive team dynamics, flexibility, and growth. We also appreciate your candid input on leadership consistency, compensation, collaboration, and communication. We’re committed to improving and encourage you to connect with People Operations directly.
2.0
Jan 19, 2026

High Stress

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility of work for appointments & unlimited PTO.

Cons

High stress & urgency constantly shifts. Organization hierarchy has been constantly shifting leaving others overwhelmed with extra tasks & unrealistic expectations. Quarterly reviews are not fair. Only a few people can have decent numbers, the rest need to be average or poor.

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BusPatrol Response
5mo
Thank you for sharing your feedback. We’re glad to hear that the flexibility for appointments and unlimited PTO have been positive aspects of your experience. We also understand your concerns around workload pressure, shifting priorities, and how organizational changes can create added stress. Your feedback about quarterly reviews and feeling that effort isn’t always fully reflected is important. We want performance evaluations to be consistent, fair, and meaningful, and input like this helps highlight where improvements may be needed. We truly appreciate the dedication and effort our teams bring to their work, and we’re continuing to evaluate how we support employees and recognize contributions. If you’d be open to discussing this further, we encourage you to reach out to People Operations so we can better understand your experience.
5.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

BusPatrol is truly the “Avengers” of technology, government relations, and operations. I’ve never seen a more talented and dedicated group of professionals in my career. The caliber of the team—from top to bottom—creates an environment where you grow simply by being surrounded by greatness. As someone who thought I’d never work for a private company after years in government and non-profits, BusPatrol has completely changed my perspective. This mission-driven organization continues to amaze me with the scope of what’s possible in transforming the culture around school bus safety. The work is meaningful, the pace is energizing, and the impact is real. If you’re passionate about innovation, collaboration, and making communities safer, this is the place to be.

Cons

The pace can be intense, and priorities shift quickly as the company scales—so adaptability is key. If you prefer rigid structure or slow-moving environments, this might feel challenging. Communication and decision-making is constantly improving, but with rapid growth, alignment across teams can sometimes lag. No two days are exactly the same - for the right person, that's a dream!

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BusPatrol Response
5mo
Thank you for sharing such thoughtful feedback. We’re incredibly grateful for your perspective and for the passion you bring to our mission! It’s wonderful to hear that the team, culture, and purpose behind the work have made such a strong impression and that your experience at BusPatrol has been both meaningful and energizing. We also appreciate your honest note about the pace and the need for adaptability as we grow. As a scaling organization, we know priorities can shift and alignment can sometimes take extra effort. Improving communication and decision-making while preserving the collaborative culture you described remains a key focus for us. Thank you again for being part of the journey and for contributing to the work that helps keep communities safer. Your feedback reinforces what makes this team special, and where we can continue to grow.
Viewing 7 - 9 of 117 Reviews

Glassdoor has 130 BusPatrol reviews submitted anonymously by BusPatrol employees. Read employee reviews and ratings on Glassdoor to decide if BusPatrol is right for you.