CARVANA reviews

2.8

36% would recommend to a friend

(3,167 total reviews)

Ernie Garcia

49% approve of CEO

38% positive business outlook

CARVANA has an employee rating of 2.8 out of 5 stars, based on 3,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CARVANA employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

If you are lucky enough to be an employee granted stock it is doing pretty well the company will give you 'gifts' if you show them a 5 star review you posted on glassdoor.

Cons

Carvana has systematically stripped away every single perk of working here. The environment used to be a great office to work in with lots of life and amenities that made going to work a pretty enjoyable experience. CEO and Exec egos have destroyed the culture they claim to want to champion repeatedly. First they stripped away the ability to buy a car from our wholesale group as an employee Then they simply stopped restocking food and drinks (which recruiting will use as a major perk) Then they forced everyone out of the fun cool building into a soulless depressing building. Because Ernie liked the view and liked having our name on a building overlooking Tempe town lake. They took away toasters and other breakroom amenities. They brought back very limited snacks and drinks. A pitiful amount of snacks really and the only thing that goes in the fridge now is various redbull flavors. Better hope you're in early because they put about 12 in each fridge per week for hundreds of people to fight over. Then they took our trashcans to save money. Because they didn't want to pay to have somebody empty them. This was all ok because teams had flexibility to still decide on a hybrid work schedule that worked for them. Well that didn't work for management so they switched everything up and demanded everyone be in 3 days a week, the same three days so now the parking garage can also be a miserable experience. But that clearly wasn't enough so less than a month later Ernie himself decided everyone comes back into the office five days a week with the clear messaging. If you don't like it go find another job. The executive team will constantly demand more and more without giving a single iota back to their employees. We did the work to pull the company back from the brink of bankruptcy putting in long hours at home and in the office and the ONLY response from manage was 'ok now do it again, twice as good this time and now you have to spend more of your days in the office to do it despite us recognizing in office time is less productive for most people' The transparent act of pulling this and mandating everything start right before people get their RSUs that we had to wait a year to see a fraction of despite it being sold as a part of our yearly merit increase. Its a clear attempt to force attrition of all the most loyal employees who gave their blood sweat and tears to help save this company and the entire time we see the public reports of execs making literal millions selling their stock every single month. Again the response from management when concerns are brought up? If you do not like it, leave. This is not putting words in their mouth. This is the response. Culture and values: as written they are great. The leadership in this company does not follow them. They do not act in a way that makes you feel 'we're all in this together' They don't "zag forward" the industry has embraced a hybrid model, we have boomer thinking mindset of 'butts in seats are required' We do not put customers first anymore so acting as if 'your next customer might be your mom' tells me you have an awful relationship with your mother. There is no 'being brave' going on. Its all about doing whatever can help the bottom line so the stock price pumps Do not get me started on "don't be a Richard" After destroying the culture of this company and making the office a miserable soul sucking pit of despair, the apparent reason for forcing us back in to a full five day schedule is 'we want to get our old culture back' Being in the office is not what killed it, your greed did. Enjoy your millions Mr Garcia, all it took was the livelyhood of people that had faith in you and you just had to grind it up and throw it out rather than reward loyalty.

2.0
Jul 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexibility on telecommuting and friendly management.

Cons

The shoddy systems don't talk to each other, so expect weird workflows, no freedom and prod pushes that take all day. Team quality varies. Mine plays games while other people work, skips daily meetings, and leaves a mess. The good teams don't need help, so you won't be placed with them. Expect "yes, I can look at that" followed by "I didn't get the impression you wanted me to do that." If you care about your job, you will be stretched thin and burned out within a year. Steer clear. They say it will get better. It won't. If you do join, get into a powerful clique on-site, shoot for the moon salary-wise and do not sign the RSU agreement.

3.0
Apr 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits are good (healthcare, 401k, PTO, etc.). The office is a generally fun environment. There are often nerf darts flying around, and people joking around with each other so it makes working an enjoyable experience. The engineers are very good at their job, and I learned a lot from everyone there. The company provides food every once in a while, which I always appreciate. There are a lot of events throughout each month, which is nice to break up the monotony of work. The problems they are working on are interesting and fun to work on.

Cons

Open office is very distracting, but management seems to love it and show no sign of doing anything different - this is only compounded as the company grows and the office becomes more and more crowded. I don't consider work to be my primary focus in life, and I often felt like I was shamed for wanting to work my eight hours and go home. The work environment would be considered more "hostile" by others coming from a more professional business. Sexual innuendos, swearing, and crude jokes are rampant. The people are nice, but the company culture has somewhat embraced the fact that people can say whatever they want. There are a lot of growing pains with the company, but that is to be expected by such a high growth company. The engineering department has reorganized itself quite a few times over the past year, because it can't decide what works and what does not. This caused raises to be put off for months because management was still in the process of deciding what the review process was supposed to look like.

Viewing 34 - 36 of 3,167 Reviews

Glassdoor has 3,216 CARVANA reviews submitted anonymously by CARVANA employees. Read employee reviews and ratings on Glassdoor to decide if CARVANA is right for you.