CARVANA reviews

2.8

36% would recommend to a friend

(3,166 total reviews)

Ernie Garcia

49% approve of CEO

38% positive business outlook

CARVANA has an employee rating of 2.8 out of 5 stars, based on 3,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CARVANA employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Mar 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Working at Carvana for me has been an awesome journey. When everything is working at peak performance the job is an absolute dream. Working at a Vending Machine for Carvana is pretty neat, I mean you're working inside a Vending Machine. I love working with a small enough team because you end up really getting to know your co-workers. Teamwork is a must in the working environment here. Communication is something that isn't always on the up and up, but internally in different markets within Carvana seems to roll down pretty steady. You are free to speak your ideas and actually implement them. There isn't a ton of micro-management that goes on in the "outside advocate" role, but it does take a great amount of work ethic - which if you have you will do just fine. You're able to manipulate your day-to-day task and really expand on areas that you want to excel in. You're able to let your Senior or Market Operations Manager know what and where you want to go in Carvana, and if they are good at their jobs, they will be able to guide you in the right direction. I've been lucky enough to work with such an amazing group of talented people that I actually now call friends in this market and it is so easy to point out how much we share information with each other that we are all really high performing advocates in this market. Medical is pretty competitive here. 401K is matched up to 6 percent. Stocks are given based on time here, that's nice of them. Working here is fun, challenging, and different everyday, something that I personally look for in a career, not a job. A co-worker asked me how happy I am here out of 10, 8/10 was my answer.

Cons

Communication as a whole seems to be out of sync at times. Two major roles (outside and inside advocates) that work in Carvana don't always sync up communication wise, and it can leak into the customer experience and tarnish it sometimes. Upper management can't always see how well you are performing in the market areas due to the increased rate that Carvana is growing. Growth is so fast at Carvana, if you're not able to be flexible and aren't able to learn and adapt, this probably isn't the place for you. Pay rates are changing and pay increases have been restructured (sad for the employees that joined before) Doesn't look like bonuses are a thing here anymore since they give out shares of CVNA. Depending on staffing, work/life balance is a struggle, but your teams helps you out a lot, if they are good. Culture is awesome at Carvana, really really awesome, but since the "blitzscaling" it's starting to appear like Carvana is teetering on the edge of losing them.

1.0
Nov 22, 2017
Recommend
CEO approval
Business Outlook

Pros

They have benefits. Big whoop. It's 2017. I do work with a very diverse team, and they are all wonderful people who deserve better.

Cons

I honestly have a hard time believing that this company has a 4.0 rating, but I'm sure that most of the favorable reviews primarily come from HQ in Arizona. They have a secret drinking library, a gym, and all sorts of perks that other states do not get. Happiness here is contingent on your location and job title. I have a small team so I can't disclose my location, although I'm pretty sure my team would share the same sentiment, that this place is a "daycare." That was used in another review and I cackled in agreement. Carvana oversells themselves in the interview process. They say that you will grow quickly and go far. When in reality, if you are working for an already well-staffed market, you will rot away in the bottom barrel position that you were hired in at. If you are "lucky" enough to get hired into an understaffed area, they will work you like slave. When they decide the overtime is costing too much, they promote you and pay you a salary that exempts you from getting overtime, and then continue to work you like a slave.

2.0
Nov 6, 2016
Recommend
CEO approval
Business Outlook

Pros

You'll frequently meet interesting people as their revolving door hiring/firing process continues. Loosely positioned and inexperienced management allows great opportunity to slack off. You have access to great cleaning supplies and chemicals, so your personal vehicle can be kept in fantastic condition. If you're a social person that can smooth talk, you'll rarely have to do any real work.

Cons

Employment is never secure. Annual raises never happen. Experience is never rewarded. Achievement is never praised. You can be the best of the best at your job and not get one cent of compensation or word of praise for it. Management is easily coaxed into complacence by smooth talking slackers, then when the work doesn't get done they rain hellfire across the whole Winder facility. Last week of each month is a nightmare. Every February is 12 hour shifts, 6 days a week. You will NOT be promoted, you will NOT be given a raise, and your PTO requests will NOT be accepted.

Viewing 22 - 24 of 3,166 Reviews

Glassdoor has 3,215 CARVANA reviews submitted anonymously by CARVANA employees. Read employee reviews and ratings on Glassdoor to decide if CARVANA is right for you.