Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has been stable over the past 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 23 reviews)); "Great management!" ((in 17 reviews)); "Site Manager is always there to talk to whenever needed!" ((in 8 reviews)); "Nice people for the most part" ((in 7 reviews)); "Cool coworkers I guess" ((in 6 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"Middle management at the AZ site is horrid, favoritism is the name of the game there." ((in 8 reviews)); "Upper management is fairly inexperienced which impacts employee development and advancement." ((in 3 reviews)); "Doesn't care about employees" ((in 3 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What are the top reviewed COPS Monitoring locations?

Williamstown , Lewisville , Nashville , Boca Raton , Scottsdale , Hunt Valley , Baltimore , Dallas , Glassboro , Phoenix , Surprise , Tempe , Florida City , Metropolis View

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COPS Monitoring

COPS Monitoring reviews

3.5

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Work/Life balance

COPS Monitoring has an employee rating of 3.5 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

4.0

Apr 2, 2025

Good company to work for

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Lots of benefits, decent pay

Cons

High turnover and the point system

2.0

Oct 15, 2024

Job

Alarm operator

Recommend

CEO approval

Business Outlook

Pros

Company Holiday pay, company parties

Cons

management sucks, not understanding, attendance policy sucks

2.0

Aug 22, 2024

Poor Management

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Pay was decent, you get an extra dollar for being in the PERS department. Christmas bonuses were good as well as the Christmas party. Coworkers are great

Cons

Managers have favorites who get special privileges and everyone else is micro managed to hell.

Viewing 4 - 6 of 185 Reviews

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Jobs at COPS Monitoring