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COPS Monitoring

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COPS Monitoring reviews

3.4

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

COPS Monitoring has an employee rating of 3.4 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

185 reviews
3.0
Sep 9, 2017

The Truth

Recommend
CEO approval
Business Outlook

Pros

-Great job to have if you're going to school and need a job that will work with your school schedule -Good Benefits for full time employees -Lots of opportunities for bonuses -You can move up in the company, but only if you're full time and willing to take on extremely long hours & if you are willing to do that, you would have to be considered a favorite, or you would have to know someone who works there to be considered to move up. -They give you a gift every year on your birthday with cards signed by the CEO & the President -You're actually doing something important to assist with helping people in possible emergency situations -You're pretty much independently working on your own at a cubicle in front of a computer, sitting next to other dispatchers doing the same thing -Plenty of opportunities for over-time

Cons

-Pay is pretty low considering the nature of the job -After you work there for a while, if you don't know anyone or if you aren't considered one of the manager's favorites, you will have little chance of moving up in the company -Hope to god that you are not one of the people that they forget about, because if so, you will never receive a uniform or a proper headset as they promise you, once you reach level 4, until you annoy them every day for the rest of your life about it & they finally actually do their job -Too many different levels of upper management to go through, which is why i believe there are many miscommunications and conflicts in general, and why nothing ever gets done unless you badger them about it -They offer an Employee Suggestion box for employees who have great ideas possible for the company, but the suggestions are never taken seriously or are disregarded -The President of the company is a phony and doesn't even know how his own company operates -You work long hours in a room with no windows for security purposes, which is understandable & is a con for me specifically -You have to ask to go to the bathroom/leave the room for productivity purposes, the manager must know where every dispatcher is at all times

5.0
Sep 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Cops monitoring is a wonderful company to work for there are so many benefits! The health benefits are great and a reasonable price especially if you have a family, they have a wellness bonus if which is if you are not late or call out in three month they will give you an extra 150 dollars in your paycheck. The biggest benefit is that everyone that works there genuinely cares for one another. You can have a bad day before walking in that room and they will make sure you have a great day at work. The site manager and assistant site manager are amazing you can tell that they are made for the company with all the hard work they do to make sure they run the site smoothly and make sure that each dispatcher is doing well in their position. The supervisors are always there for you they make sure that they are available if you have any questions. The job itself is very rewarding you help people in their time of need. You make sure that their home and families are safe.

Cons

The only con i have about this job is the point system. Its very strict but if you use your points wisely and only for when you really need it, its not so bad.

5.0
Sep 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Very stable company. Management and Site Manager are very understanding and make the environment fun for all. Site Manager is always there to talk to whenever needed!

Cons

Starting pay could be a little higher as I feel we are missing on quality people because of this.

Viewing 139 - 141 of 185 Reviews

Glassdoor has 186 COPS Monitoring reviews submitted anonymously by COPS Monitoring employees. Read employee reviews and ratings on Glassdoor to decide if COPS Monitoring is right for you.