Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has been stable over the past 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 29 reviews)); "Great management!" ((in 17 reviews)); "Site Manager is always there to talk to whenever needed!" ((in 8 reviews)); "Coworkers are great" ((in 7 reviews)); "Nice people for the most part" ((in 7 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"Others have complained of favoritism; I have not witnessed any sort of favoritism amongst the management at the Tennessee site." ((in 6 reviews)); "Doesn't care about employees" ((in 3 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What are the top reviewed COPS Monitoring locations?

Williamstown , Lewisville , Nashville , Boca Raton , Scottsdale , Hunt Valley , Baltimore , Dallas , Glassboro , Phoenix , Surprise , Tempe , Florida City , Metropolis View

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COPS Monitoring

COPS Monitoring reviews

3.5

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Work/Life balance

COPS Monitoring has an employee rating of 3.5 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

4.0

Dec 3, 2015

Great job but still customer service

Emergency dispatcher

Recommend

CEO approval

Business Outlook

Pros

great people, great environment, great training

Cons

more money is required. seriously

3.0

Apr 3, 2015

Its ok.

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

great benefits. Great hours and overtime. Flexible schedule.

Cons

Pay sucks overall. Lots of gossip. Inappropriate office conversion.

5.0

Oct 1, 2014

COPS Monitoring is a company who cares about their employees and greatest concern is helping you grow!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

COPS recognizes individuals who put forth the extra effort, time and care into the company. You get what you give. The President and CEO of the company will recognize and compensate employees with perks such as company trips (quarterly for some depts.), extravagant holiday parties, bonuses, and full benefits. The best part of working here is by far the experience. Everyone is smiling and truly enjoying the time they spend at work. Management promotes personal and professional growth. I have never felt stuck in a "dead-end job". Opportunities are always available to move if I feel its time for a change.

Cons

If you can't be on time, don't work here. The reason most employees are let go is due to attendance. This is a company that relies heavily on their employees being present.

Viewing 181 - 183 of 185 Reviews

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Jobs at COPS Monitoring