Call Experts reviews

2.8

41% would recommend to a friend

(57 total reviews)

Michael Leibowitz

45% approve of CEO

50% positive business outlook

Call Experts has an employee rating of 2.8 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Call Experts employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

57 reviews
1.0
Aug 4, 2018
Recommend
CEO approval
Business Outlook

Pros

The company provides basic healthcare to its employees.

Cons

Quite literally a dead end IT job, for those seeking technology employment.

avatar
Call Experts Response
7y
Dear Glassdoor Community, Employees are the most vital part of our company. However, a company is also made up of employees, who are real people. Therefore, always remember there is another side to the story. Some employees want a job that does not exist within an organization. We are only guilty of trying too hard to create one for this team member that would fit his skills and made him happy. We are saddened that this post was made and all of our efforts to explain the job, opportunities, and the work we did behind the scenes to advocate and review possible solutions for this disgruntled worker cannot be discussed. We wish him all of the best.
4.0
Feb 8, 2018

Team LEader

Recommend
CEO approval
Business Outlook

Pros

Staff was great to work with.

Cons

Difficult to pick up if you are not good at customer service/computers.

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Call Experts Response
7y
Thank you for the feedback! I assure you that we are constantly assessing what is possible for pay and performance tracking. Please do discuss with your supervisor if you would like more information.
5.0
Aug 11, 2017

Excited for this Growing Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-lots of opportunity -attentive management teams -easy-going work environment -lots of career growth Overall, I loved working with this company. Every Supervisor and Team Leader had grown through the ranks and been promoted from with in. Even a lot of the admin team had made the switch from agent to account manager or sales. The pay is fair, and the expectations of the bosses is justified. The culture is great they just opened a new break room which is awesome with TVs, a small kitchenette, and private/quiet spaces. I get my own locker for personal space as well. I would definitely recommend this job to a friend.

Cons

The call center is growing and like any company that is growing new leadership is coming in. It is taking time for these people to be acclimated, but to be honest the new people are great and I am excited to work with them. Also, it is a 24 hour business so it never closes.

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Call Experts Response
7y
Thank you for this feedback!
Viewing 49 - 51 of 57 Reviews

Glassdoor has 63 Call Experts reviews submitted anonymously by Call Experts employees. Read employee reviews and ratings on Glassdoor to decide if Call Experts is right for you.