Call Experts reviews

2.8

41% would recommend to a friend

(57 total reviews)

Michael Leibowitz

45% approve of CEO

50% positive business outlook

Call Experts has an employee rating of 2.8 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Call Experts employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

57 reviews
1.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

None, there is not one pro.

Cons

Toxic work culture, mismanagement, no organization, consistently lieing.

avatar
Call Experts Response
3y
Thanks for the feedback. We continuously work on culture, training our managers, and providing clear and concise communication for our teams. Our team is committed to bringing our best and creating an environment that fosters success, collaboration, and growth. We wish you the best.
5.0
Mar 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Amazing staff from top to bottom. Brand new state of the art call center with awesome amenities for employees, ergonomic chairs and the desks that are stand up or sit down. They are a 24/7 business and schedules can very flexible. Great room for advancement and hires from within. Amazing training department that cares about your progress and is constantly working on making you better. Amazing IT Team that are innovators in the industry and will figure out a way to meet the clients needs no matter what it takes. Great people (again), can’t state that one enough.

Cons

24/7 business so not all holidays are guaranteed off. Insurance is kind of pricey especially for non-singles. It is a call center so the turnover rate is higher than most industries sometimes causing staffing or training issues for some of the unique/higher skilled accounts/positions.

Viewing 7 - 9 of 57 Reviews

Glassdoor has 63 Call Experts reviews submitted anonymously by Call Experts employees. Read employee reviews and ratings on Glassdoor to decide if Call Experts is right for you.