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      CapTech

      Engaged Employer

      CapTech reviews

      3.8

      64% would recommend to a friend

      (467 total reviews)
      avatar

      Andy Sofish

      62% approve of CEO

      47% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Work/Life balance

      3.7

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Senior management

      3.3

      Career opportunities

      CapTech has an employee rating of 3.8 out of 5 stars, based on 467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapTech employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      467 reviews
      1.0
      Nov 16, 2018

      DC Office

      Senior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      CapTech is a high growth company, which means there is a lot of opportunity for you to grow your career with the company. Think of it as a mature start-up. You can volunteer to help with corporate projects which will be impactful to the growth of the company. There are issues (covered in the Cons section), but generally - Leadership will do the right thing in the end. They do care about people in the end. It just takes them awhile to act.

      Cons

      There is a trend of consultant burnout due to overwork on client sites. If consultants are working 50 to 70 HR work weeks and raise it as an issue, the likely response from leadership will be “hang in there!” That is not a good response - do better. Step in, work with clients, and shield consultants from overwork. That's the role of leadership!! People cannot work this much without starting to break down. It isn’t like this at other companies. Captech will continue to lose good consultants who do not want to work that many hours, and have little work-life balance. Also, CapTech's reputation will sink if burnout continues (clients notice it too). Captech needs to seriously look at who they are hiring in leadership roles and promoting to high-up leadership roles. Because of Captech's rapid growth, they have hired a good amount of new leadership, but without proper vetting. Some Account Managers shows up late for work, shop on the internet in clear view of the client, and leave the client site early - all while people on the account are working 50-70 hour weeks. This is very embarrassing and not a good trend for Captech. Many of these recent leadership DC Office leadership promotions seem to be made on favoritism.

      avatar
      CapTech Response
      7y
      We appreciate your honest feedback. We understand that our high growth demands that we frequently assess our business practices and evaluate how we can improve our company. As CapTech expands, we are very focused on evolving our operations and practices to better support our employees and clients. We are committed to maintaining an environment that allows our consultants to thrive in their careers and maintain a healthy work-life balance. It is disappointing to us that you did not have this experience. Please reach out if you would like to discuss your concerns. - Suzie Turner, Principal
      3.0
      Apr 15, 2018

      Going downhill

      Senior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company pitches itself well in the marketplace and attracts truly great talent. I enjoy most people I've been on projects with and consider my coworkers a large part of my social life.

      Cons

      - Extremely cliquey at the top - Deceptive hiring - many people brought in at lower titles and told there were less levels than Big 4 - Laughable pay - you can negotiate a decent salary but expect either no raises your entire time here or a cost of living every year. Bonuses are small. - Unclear direction on how to advance your career. There is no criteria on promotion so many people are told fake excuses and lose hope. - 100% staff augmentation work. Many people stuck for 2-4+ years in the same role. - You will hurt your career and image if you are too ambitious and ask to rotate projects or do not accept a project that is not suited for you - Leadership will not turn down a project, no matter how bad the work.

      avatar
      CapTech Response
      8y
      Thank you for your candid feedback. As CapTech grows, we are hyper focused on continuing to create an environment that allows consultants the opportunity to have thriving careers. We would love the opportunity to meet with you about your concerns and career path. I encourage you to contact me directly if you are comfortable. Thank you, Suzie Turner, Principal
      3.0
      Mar 1, 2024

      Great for starting out, but a growing list of problems

      Sr consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Wonderful, talented people to work with. High levels of technical and domain competence combined with low egos make teams fun and easy to work with. -Building on the first point, this culture creates a dynamic and relatively safe environment for designers and tech-builders just starting in their career. Practitioners get exposure to diverse and challenging projects. This is true of consulting, generally, but CapTech's culture (usually) protects junior folks from the toxicity that often exists at other firms. -The ability to work from home with access to a local office for coordinating meetup, team-bonding activities, and occasional in-office work days strikes a pretty good balance of both worlds. (Although the money spent on some leases could be better spent towards compensation, IMO.)

      Cons

      -Culture has largely gone downhill since about 2022. Employees seemed to rally in response to COVID. Management was largely transparent and acted quickly to make some tough decisions that ultimately lead to a fair distribution of the hardship across the organization. During the 2023 tech bubble/panic, however, leadership kept employees largely in the dark about the company's plans for layoffs and executed separations poorly. Morale took a major hit as a result. -As mentioned in other reviews, changes to the bonus structure made in 2022-ish make it nearly impossible to work reasonable hours, take your PTO (part of the comp package), and get a bonus. Despite many, many employees voicing concerns about this for years, the policy was not improved. -Design and creative consultants are often leveraged to engage in very important business development and innovation work outside of client responsibilities that is not rewarded in bonuses or promotions. -Pathways to promotion are not as clear-cut as the company-provided guidance makes out. -Compensation is quite low compared to other consulting and in-house firms. Improvements to the above could make up for some of this but with the way inflation has been, I don't think it would be enough.

      avatar
      CapTech Response
      2y
      Thank you for sharing your thoughts and thank you for acknowledging the incredible people that make up CapTech. We hate to hear you’ve felt a shift in culture as we strive to be the best consulting firm to work for. We, like many firms across a variety of industries, did face headwinds in 2023, and we worked very hard to lessen the impact and burden on our people. Executive leadership shared in the burden while working to insulate our company and our people from the external challenges. Through competitive compensation and extended benefits, our goal is always to ensure our CapTechers are valued for their contributions to the business. We will always be open to change for the better of our consulting base and regularly evaluate our policies to best support our employee population. I'd welcome the opportunity to speak directly with you regarding your thoughts and ideas - please reach out! -Katy Apostolides, Managing Director - HR
      Viewing 22 - 24 of 467 Reviews
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