CapTech reviews

3.8

64% would recommend to a friend

(467 total reviews)
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Andy Sofish

62% approve of CEO

47% positive business outlook

CapTech has an employee rating of 3.8 out of 5 stars, based on 467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapTech employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

467 reviews
1.0
Sep 4, 2020

Lipstick painted on a pig

Recommend
CEO approval
Business Outlook

Pros

Offices look nice and there are fun events

Cons

Where to start.... 1) As previous reviews have stated the promotion process is an absolute joke. You can work extremely hard and be considered a rockstar on your client, but if you aren’t in the “inner circle” then you will never get recognition, much less a promotion. I’ve never seen a less transparent promotion process. I saw the same people get promoted over and over, and let’s just say they weren’t what you would call “high performers”. 2) I raised serious issues to HR on more than one occasion about senior leaders and their behaviors, and as other reviews mentioned not only was nothing done, but the script was flipped on me like somehow I was the problem.... and they wonder why no one is going to HR?!? 3) During COVID the company was not setup to “weather the storm” and basically told a good majority of employees who had worked their tails off for their hospitality clients that they no longer had positions and if they didn’t find new positions on the other limited projects, that they would be furloughed and eventually laid off. Those who didn’t get furloughed or laid off got their salaries slashed as well. In addition to all that, the poor lack of leadership that led us to be poorly positioned during COVID also then told us that senior leadership was not subject to the furloughs and layoffs. This definitely did not sit well with the employees. To add a cherry on top of all this bad news, they were bringing on interns and full time hires vs. working to retain salaried full time employees who had given several years to their company. I think this shows how much they really cared about their employees and time that was spent building those client relationships and get leadership their promotions and bonuses. As someone who personally experienced this, I felt like it was a total waste of multiple years based on how the company handled this situation.

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CapTech Response
5y
Thank you for taking the time to post a review. We are sorry your experience has caused you to doubt CapTech’s core values and question our response to the economic impact from COVID. We strive to cultivate an environment that supports our core values and during this world-wide pandemic, flexibility became an essential part of our improvement efforts. Our priority is to do everything we can to protect the careers of our consultants and offer growth and career advancement, while also being prepared to pivot quickly, and adeptly when things change. We acknowledge that the current global health crisis created an unavoidable slowdown for CapTech in the early months of the year and our response included furloughs and a temporary decrease in salaries. CapTecher’s at all levels were affected and an economic downturn plan was activated which called for leadership to take significant reductions to their compensation as well. Additionally, please know that we have heard the feedback and concerns related to career growth and promotion plans and will be rolling out enhanced guidance later this year. I wish your experience had been better with us. Thank you for your contributions and please feel free to contact me directly at kapostolides@captechconsulting.com if there is anything you would like to discuss. - Katy Apostolides, HR Director
2.0
Apr 17, 2020
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty competitive, and I appreciate the transparency in the quarterly meetings about the current/targeted clients and revenue goals. I also like seeing the playbooks with specific stats. As a college hire, you go through a great college boot camp and learn the basics of consulting. I think that program is a huge benefit to new consultants. The happy hours and different events are fun chances to unwind and network.

Cons

The culture has been in a steady decline in the last few years, especially after the change in DC leadership and the too fast expansion of consultants. People seem to be valued more if they "play hard" rather than "work hard". I can see how this would be attractive to a younger hire, but for someone who is more interested in building a career, this culture is exhausting. The promotion process makes zero sense, and it seems to solely rely on if you've been placed on a high profile client project (there are very very few of these), are friends with one of the senior directors, or took on an internal project that has no real impact. There is an increasing frustration in the office as low-performers get coveted promotions (sure, they left you to do all the actual client work, but their internal presentation about how they do all the client work was proof enough). All this has resulted in a competitive culture, rather than a coaching culture. Speaking of coaching. (Every person is assigned to a coach who guides you through the annual review/promotion process and helps with career goals) Some coaches are amazing; most coaches seem to just be doing it because it's expected. If you get one of the coaches who don't care, your journey at CapTech will be difficult. I know people who've had half a dozen coaches in just a few years, and they still haven't found one who they mesh with. As result, they've struggled to get promotions or earn a positive perception in the office as their coach has no real incentive or drive to represent them fairly to upper management. Backstabbing is pretty common now as the competition grows for promotions and better projects. Management tends to believe whoever complains the loudest versus taking the time to fully understand both sides of a situation, and we're seeing this play out over and over again across multiple accounts and teams. There also aren't many interesting projects, and you'll likely be placed on something that doesn't perfectly match your skills or interests. While that's can be the nature of consulting, once you start to see how the promotional process is so heavily impacted by the kind of project you're placed on (and the managers you work under), being stuck on a "bad" project is frustrating and detrimental to your overall career as you can't control it.

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CapTech Response
6y
Thank you for your review and for sharing your experience. I’m glad you really enjoy the transparency from CapTech and the training received when you first started with the company. We appreciate the feedback on development areas, and sharing your personal experiences (and frustrations). We’re always working to improve, and we value your feedback. I would appreciate hearing from you to discuss further. Please reach out to me directly at kapostolides@captechconsulting.com. –Katy Apostolides, HR Director
1.0
Jan 18, 2019

Not all it is cracked up to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At first everything was fine and they appeared to be very forward thinking but after a while everything changed

Cons

Does not live up to the values on their corporate website. Training is just 2 days of general overview and they give you zero support unless you are a consultant. Very clique based culture, not geared towards introverts, those who have invisible disabilities, internal departments are far behind basic standards of a company of over 1,000 associates. Unless you are a consultant, avoid.

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CapTech Response
7y
Thank you for your feedback. We have worked very hard to grow our business and retain our unique CapTech culture in the process. We recognize that with our fast growth, we need to scale our internal resources to best support our employees. In 2019, we look forward to further building our training and development opportunities so that we can continue to help our employees develop in their careers. We want our employees to know that they are valued and appreciated from the moment they walk into orientation on their first day and we encourage all of our employees to give us feedback on how we can improve their experience.
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