Card Kingdom reviews

2.4

19% would recommend to a friend

(63 total reviews)

16% positive business outlook

Card Kingdom has an employee rating of 2.4 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Card Kingdom employee rating is 32% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

63 reviews
2.0
Jun 5, 2020
Recommend
CEO approval
Business Outlook

Pros

--- Nice employee discount --- Full health benefits --- Time-and-a-half pay for overtime --- Doesn't over-rely on performance metrics --- Friendly work environment --- Employees given good level of autonomy --- Ability to listen to music/podcasts/books while working --- Low amount of mental effort required.

Cons

--- SEVERE problem with repetitive strain injuries --- Work is extremely repetitive with a pattern of becoming worse --- Poor communication, transparency and organization from management --- Lack of upward mobility --- Mildly insular and exclusive work culture --- Management frequently exercises favoritism when assigning jobs and roles --- History of removing employee perks/benefits --- Average 6 hours spent standing/walking during a shift --- Very little mental stimulation.

1.0
Apr 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Loved working with fellow nerds, and discount on Magic cards. Health benefits are decent.

Cons

I got an RSI within 4 months of working there. It never goes away since you can't take time off to heal and every job requires the same hand movements. No unpaid time off, only 15 days of PTO a year (must be used for sick time or consequences), low pay, no schedule flexibility, and terrible working conditions. I felt like I was going to die every summer from the heat.

1.0
Nov 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Recent unionization among L1 employees makes me, somewhat* hopeful (see cons) about improved labor conditions and treatment by upper management.

Cons

Overall Card Kingdom Inc. has only become a worse place to work since I last reviewed them on this platform. My experience with the company was one of constant and steady deterioration of all aspects of the business. Internal communication at the company was one of the biggest flaws among employees surveyed back when I was first hired in 2017. It's something that would get brought up year after year during feedback sessions. Unfortunately in 6 years management has largely chosen to ignore problem in the best case and at worst, actively reduce quantity and quality of communication with their L1 employees. Management's long term treatment of what has been admitted to be one of the most critical issues at the company is exemplary of their attitude towards their company and workers. It inspires a severe lack of confidence in their ability to operate a business in general. The owners of the business conform to the "tech bro" stereotype, constantly chasing fads and trying to reinvent the wheel rather than focusing on core issues the company has had for a long time. Contrary to statements made to the public, upper management is extremely resentful of their employees choosing to unionize and have chosen to make the transition to a unionized workspace difficult. While not as anti-union as other companies in the industry (they care a lot about their reputation as a progressive company) they went out of their way to drag out the contract negotiation process and strip existing benefits from their employees (such as 401k matching). They also became increasingly uncommunicative with their workforce post-unionization. Finally, repetition strain injuries remain rampant at the company. With people constantly needing to go on medical leave and fight with HR accommodations benefits. From accounts I've heard it's at least as bad as what amazon workers experience in their warehouses.

Viewing 7 - 9 of 63 Reviews

Glassdoor has 69 Card Kingdom reviews submitted anonymously by Card Kingdom employees. Read employee reviews and ratings on Glassdoor to decide if Card Kingdom is right for you.