CenterWell reviews

3.4

58% would recommend to a friend

(1,277 total reviews)

Jim Rechtin

64% approve of CEO

50% positive business outlook

CenterWell has an employee rating of 3.4 out of 5 stars, based on 1,277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CenterWell employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Jul 25, 2022
Recommend
CEO approval
Business Outlook

Pros

I get to work from home.

Cons

Everything about this company is a joke. Patients have a horrible experience. It's difficult to manage the system and help patients fill the medications they need. Leadership is difficult to communicate with and it makes it seem like no one cares. They will send out emails saying they care and listen but nothing ever gets done. I thought working for Humana/Centerwell would be a great experience but it quickly became the most stressful and depressing job I've EVER had. Every call I get I expect chaos and I have never been proven wrong. It's hard to maintain emotional peace working here. I've fallen into the deepest depression I've ever experienced and I cannot wait to leave.

2.0
May 30, 2019
Recommend
CEO approval
Business Outlook

Pros

The best part about the job is the patients. Pay is above average for the area.

Cons

What you are told in your interview is NOT how it will be. This company is the embodiment of nepotism. It seems as if policies change dependent upon which staff member is affected by it. You are given generous time off, but new policy states that if you don't use it before December 31st, you are automatically paid out at 50 cents on the dollar. Policy is to request PTO at least 2 weeks ahead but when you submit a request it gets denied or you are told that you need to work extended hours and see more patients to make up for it prior to being off.... I thought the point of PTO was that you didn't have to work extra hours... you just get the PTO. RN to pt ratio is extremely high despite numerous promises that it will go the opposite direction. Case managers are asked to do admissions, even though there is an "Admission nurse". On call is required, even for nurses who have already worked 40-50 hour weeks, even though we have "On Call" nurses whose ONLY job is to work on call. There is absolutely no work/ home balance. You are on the job even on your days off, receiving calls/ emails/ texts repeatedly. No 401K match. Health benefits are unaffordable. If you are looking for burn out, look no further, turn over couldn't be higher.

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CenterWell Response
7y
We do not wish for any employee experience to be a negative one. We can be reached at experience@kindred.com to talk to you about your experience. Or you may call our compliance hotline at 1-800-359-7412 to report your concerns. Thank you, Eric B, Director, Kindred.
1.0
Apr 11, 2018

Look elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Home health is wonderful. One of the best ways to get quality patient time and help patients stay in their home. Flexibility during the day

Cons

Awful upper leadership. Choices for promotions aren’t fair and not based on job performance. Different sets of expectations for different employees. Admitting patients when they can’t really take good care of them. This company only cares about their number of admissions and their bottom line. They treat their employees TERRIBLY and will lie to you and tell you that “this is how it is everywhere” when that couldn’t be more untrue. I loved my patients which is why i gave them 5 years of my nursing career. Since leaving, I’ve never looked back. I didn’t even understand how poorly i was being treated.

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CenterWell Response
8y
We believe in maximizing the potential of our employees and the only way we can grow is to learn from our successes as well as our failures. Thank you for reaching out to let us know about your experience and concerns from working with us. I can be reached at experience@kindred.com, or you may call our compliance hotline at 1-800-359-7412 if you choose to remain anonymous. Thank you, Joy S, Manager, Kindred Healthcare
Viewing 10 - 12 of 1,277 Reviews

Glassdoor has 1,325 CenterWell reviews submitted anonymously by CenterWell employees. Read employee reviews and ratings on Glassdoor to decide if CenterWell is right for you.