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Con Edison

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Con Edison reviews

3.8

73% would recommend to a friend

(1,396 total reviews)
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Tim Cawley

92% approve of CEO

68% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Career opportunities

3.8

Compensation and benefits

3.7

Work/Life balance

3.6

Culture & values

3.4

Senior management

Con Edison has an employee rating of 3.8 out of 5 stars, based on 1,396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Con Edison employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

1K reviews
2.0
Dec 26, 2019

Customer Service Reps Get No Love

Bilingual customer service representative
Recommend
CEO approval
Business Outlook

Pros

Union representation Decent pay Coworkers are like family

Cons

-Customer Assistance employees (union & management) are overworked and underappreciated -"Opportunity for advancement" stunted by arbitrary rules (limited to 3 union position postings PER YEAR; hiring is by seniority) and disciplinary records (anything above a verbal warning can set you back a year and make you lose merit raises) -Stressful work environment; not good for those who are easily overwhelmed or suffer from mental illnesses such as anxiety or depression -Management is unapproachable and can be unprofessional at times - Can be expected to work 12 or 16 hour shifts at a moment's notice depending on business needs

3.0
Oct 10, 2019

Bad upper management creating big problems , focused too much on some issues and ignoring others

Engineer
Recommend
CEO approval
Business Outlook

Pros

Not a bad place to work if you have the right manager. The benefits for education are great. You can move around in the company every two years. Some departments send you training but it depends. Managers bands 3 and above can make a lot of money for less work than those that report to him. there are some really good workers who are still around due to old pensions ( not for new people after 2012. once they get the package, it might be lights out for coned. some brand name since its nyc..

Cons

The managers from the GOLD program are a cliche. The program was created to fill in for the aging workforce that would retire but the new workforce cant compare to the old seasoned employees who spent decades in the company. These new employees has have no incentive to stay because there is no pension and the salary raises are TERRIBLE outside of supervising roles. Engineers are 3rd class citizens. The field folks are the front line. I have to admit that a majority of engineers are pretty incompetant as a result of not being allowed to do anything due to the union rules and also many waiting to retire. Old boys club here but after a recent lawsuit, conedison has been promoting many women into upper management roles some without the right background just to appear progressive. These new managers are setup in many ways to fail but usually put a lot of pressure on the subordinates. the union has a lot of entitled workers and most of them are the younger ones who dont really understand the concept of senority. Very quick to complain about every little thing but fail to give their portion of the effort towards the job they were hired into. surprisingly cheap mentality among the older workers. this becomes a problem when they are reviewing you for annual raises. cost optimization program is spear headed by a headless monster. there is no sense of direction. i think this will bite them in the long run. cant seem to attract proper engineering talent.

1.0
May 29, 2018

Unethical and Illegal Acts by Managers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tuition Reimbursement Flexible work hours Low standards and expectations

Cons

Illegal and anti-EEO acts by many managers Directors and VPs love to cover up any problems PSC should investigate this company Low morale No values Toxic culture No room to develop Lots of lazy people who lack book smarts

Viewing 10 - 12 of 1,396 Reviews
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Glassdoor has 1,794 Con Edison reviews submitted anonymously by Con Edison employees. Read employee reviews and ratings on Glassdoor to decide if Con Edison is right for you.