Concentrix reviews

3.9

76% would recommend to a friend

(44,686 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Aug 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Paid training. However, the pay is extremely low as compared to other call center opportunities that are out there.

Cons

I reported a system ID problem on day two of my training. The fact the ID did not work properly, prevented me from fully grasping the training material, and made it impossible to participate in group discussions and hands on exercises. After 13 days of extremely faced-paced training, my ID still did not work even after reporting thie issue to my trainer at least three times! The trainer COMPLETELY BLEW ME OFF! During training, several students were kicked off the systems multiple times everyday, and we had numerous technical problems (ie: loss of audio). There was favortism by the trainer as he connected primarily with the male members of he class.

1.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

None that I can think of

Cons

Pay sucks, TL don’t care about you, there computer’s are outdated you have to wonder if you still have a job the next day there equipment breaks down you don’t get paid even if it’s not your fault they lie to you when you have your one on ones they just tell you everything you do wrong nothing you do right if you tired to defend yourself they don’t care whatever they say goes they go and find the worst call they can just to write you up and threaten your job they never tell you anything you do good just the bad and remind you your not good enough they make you sign in before shift without being paid 30 mins before you start work because there is always a issue getting your computer to work right just run I told you so if you work for this horrible company. Don’t forget the favoritism. And the training sucks you don’t learn anything and they don’t let you in the program until you on the floor so you don’t know how to do anything but your getting your calls pulled even without good training

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Concentrix Response
8mo
Thank you for this review, as well as for leaving your honest feedback regarding training and the provided equipment. We are focused on ensuring all game-changers are happy here at Concentrix. We're disappointed that things haven't worked out so far and we would like to look into this more. To that end, can you please reach out to us at staff.online.feedback@concentrix.com as soon as possible? We'll do our best to address your concerns.
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