Concentrix reviews

3.9

76% would recommend to a friend

(44,681 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Aug 3, 2023

WAS a good place to work

Recommend
CEO approval
Business Outlook

Pros

Schedule, team, ability to work remotely

Cons

IGH -involuntary go home. Because they have too many people they have come up with this as a solution. (It’s entered in the system as VGH though which is voluntary go home.) It’s not something you volunteer for or even request and it’s supposed to be based on oerformance but it isn’t. It’s their way of cutting hours and nobody is exempt from it no matter how good your numbers are except management of course. Then they say it all ends July 31 only to find out it’s extended through August. The worst part about it is that part of the time you don’t even know you have gotten IGH until you try to clock in and the system tells you that you don’t have a shift that day. When you call HR to complain you are told they’ve never heard of this IGH policy.

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Concentrix Response
2y
Thank you for this review. Although this is not the experience we want you or anyone else to have, we appreciate you bringing it to our attention. We want to make sure that you feel heard and we're disappointed to hear you didn't get the support that you need from your local People Solutions team. Because we're interacting on an anonymous platform, we can't identify where/who you are. However, we still want to know more. Please reach out to our People Solutions team at staff.online.feedback@concentrix.com as soon as you can with more detail so we can pinpoint this issue. You're a valued part of the Concentrix team, and we want to do whatever possible to show you that is an exceptional place to work
2.0
Mar 27, 2023
Recommend
CEO approval
Business Outlook

Pros

• Thorough training • JOB support (see “Cons” section)

Cons

• Poor management unless it’s a TL (your shift manager) • No care for mental health (struggled to change my schedule after realizing that my overnight shift had started to take a major toll as a single mother, my TL only cared/a stand in TL came in and did not care.) • No care of physical health (i became extremely sick CONSTANTLY to the point that it sometimes required hospitalization) • Denied the back pay that was owed after they messed the checks up • Strict breaks and no understanding of being a single parent (they knew this and were completely supportive and different upon hire and for the next 2 years, i was there for 2 & 1/2) • PTO used to be free to use whenever, no matter what but they started denying on the grounds of “WE don’t have the PTO hours to give for that day”. (i had 20 hrs and requested 8 hrs three days before like standard so i could sleep before a major HEALTH appointment and was denied, still took off and missed my appointment due to getting a fever) • No grace period. ( 1 min over and youre late, it used to be a 5 minute grace period) just dont work here for nightshift if you value your health and mental :) i cant speak for dayshift.

2.0
Aug 10, 2022
Recommend
CEO approval
Business Outlook

Pros

This is for PK/ProKarma before merger with Concentrix 1. Good Talent Acquisition/recruitment team with faster onboarding 2. Experience with my team and customer was great

Cons

1. Incompetent sales/account managers create a political environment to put delivery leaders down. They have ability or influence to say black as white and EVP supports the claim. Extremely surprising to see how such incompetent PK account managers survive just by wining & dining with customer without any domain/technology/account management/sales knowledge. Exec management follows halo effect without proper due diligence 2. Upward management is given more priority than merit, prior experience and competency 3. Bad and very political management workplace experience at PK.

Viewing 73 - 75 of 44,681 Reviews

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