Question 1

Is ContactPoint 360 a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at ContactPoint 360 have rated their employer with 4.4 out of 5 stars in 18 Glassdoor reviews. This is a higher than average score with the overall rating of ContactPoint 360 employees being 3.8 out of 5 stars. Search open Customer Service Representative CSR Jobs at ContactPoint 360 now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at ContactPoint 360.

Question 2

Does ContactPoint 360 pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at ContactPoint 360 with 4.8 out of 5 stars based on 18 anonymously submitted employee reviews. This is 28.6% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at ContactPoint 360.

Question 3

How happy are Customer Service Representative CSR professionals working at ContactPoint 360?

Accepted Answer

99% of Customer Service Representative CSR employees at ContactPoint 360 would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service Representative CSR professionals have also rated ContactPoint 360 with a 3.9 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.8 rating for culture and values and 4.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at ContactPoint 360?

Accepted Answer

Customer Service Representative (84), Customer Service Agent (23), Customer Service Representative (CSR) (19), Supervisor (12), Agent (8), Team Leader (8), Customer Service Associate (7), Customer Support Associate (7), Customer Support Specialist (6), Manager (6), Sales Agent (6), Operations Manager (5), Operations Supervisor (5), QA Analyst (5), Quality Analyst (5)

Question 5

What are the pros of working at ContactPoint 360 according to real employee reviews?

Accepted Answer

"Work from home is amazing." ((in 22 reviews)); "The training was good and the job itself does take some getting used to at first but you will soon get the hang of it." ((in 13 reviews)); "The work environment is dynamic and fast" ((in 12 reviews)); "Great team and work environment" ((in 10 reviews)); "Healthy environment and great ambiance." ((in 10 reviews))

Question 6

What are the cons of working at ContactPoint 360 according to real employee reviews?

Accepted Answer

"Bad Management Micromanages work No pantry No appraisals" ((in 22 reviews)); "Less salary but good environment" ((in 14 reviews)); "manager is a bully and doesnt even understand the job duties at cp360" ((in 4 reviews))

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