Does ContactPoint 360 pay their employees well?

According to anonymously submitted Glassdoor reviews, ContactPoint 360 employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at ContactPoint 360. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ContactPoint 360?

73% of ContactPoint 360 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ContactPoint 360 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ContactPoint 360?

Customer Service Representative (84) , Customer Service Agent (23) , Customer Service Representative (CSR) (19) , Supervisor (12) , Agent (8) , Team Leader (8) , Customer Service Associate (7) , Customer Support Associate (7) , Customer Support Specialist (6) , Manager (6) , Sales Agent (6) , Operations Manager (5) , Operations Supervisor (5) , QA Analyst (5) , Quality Analyst (5)

What are the pros of working at ContactPoint 360 according to real employee reviews?

"Work from home is amazing." ((in 22 reviews)); "The training was good and the job itself does take some getting used to at first but you will soon get the hang of it." ((in 13 reviews)); "The work environment is dynamic and fast" ((in 12 reviews)); "Great team and work environment" ((in 10 reviews)); "Healthy environment and great ambiance." ((in 10 reviews))

What are the cons of working at ContactPoint 360 according to real employee reviews?

"Bad Management Micromanages work No pantry No appraisals" ((in 22 reviews)); "Less salary but good environment" ((in 14 reviews)); "manager is a bully and doesnt even understand the job duties at cp360" ((in 4 reviews))

What are the top reviewed ContactPoint 360 locations?

Pharr , McAllen , Delhi , Jamaica

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ContactPoint 360

ContactPoint 360 reviews

3.9

73% would recommend to a friend

(27 total reviews)

75% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.0

Work/Life balance

4.0

Senior management

3.9

Culture & values

3.8

Career opportunities

3.6

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

27 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jun 12, 2022

Good place to work

Collections officer

Recommend

CEO approval

Business Outlook

Pros

Its pay is really good

Cons

Timing can be better in the organization

3.0

Apr 11, 2022

A good overtime bonus

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Overtime bonus is good and remote work

Cons

lots of angry customers who threaten to take legal sue and who curse

ContactPoint 360 Response

Thank you so much for your kind review. We strive to create a positive employee experience and are glad to hear about your experience. We're so sorry to hear about the angry customers, we understand that is tough to deal with daily and appreciate you so much for handling them with care! Please feel free to reach out to hr.engage@cp-360.com if you ever need to discuss anything!

5.0

Jan 25, 2022

customer service representive cross sale

English teacher

Recommend

CEO approval

Business Outlook

Pros

wage, environment and treatment while working

Cons

organization to give you the wage once you left the company

Viewing 22 - 24 of 27 Reviews

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Jobs at ContactPoint 360

Customer Success Representative

Sales Development Representative

Remote

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US HR-Compensation and Benefits

Remote

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BPO VP of Sales - USA

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ContactPoint 360 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Good place to work

A good overtime bonus

customer service representive cross sale

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