CoventBridge Group reviews

2.5

25% would recommend to a friend

(246 total reviews)
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Doug Merriman

34% approve of CEO

32% positive business outlook

CoventBridge Group has an employee rating of 2.5 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoventBridge Group employee rating is 33% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

246 reviews
4.0
Apr 3, 2017

A lot of potential here...

Recommend
CEO approval
Business Outlook

Pros

I like the case managers a lot so far. The big boss seems like he genuinely cares about his business and employees. Fuel card ( I never pay for gas out of pocket). Really good benefits package and they make no bones about wanting to hire you full time and provide you with benefits...they're just looking for good employees that cooperate with what they're trying to do.

Cons

Unfortunately, it's already April and we're not really that busy. The winter hours were slim and many NY, NJ and PA investigators were worried about their hours falling to PT levels and they keep hiring more investigators.

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CoventBridge Group Response
9y
Thank you for this review. This is very constructive feedback that we will be taking into account. If along the way, you would ever like to provide additional feedback please reach out to us at EmployeeAppreciation@coventbridge.com. Also, on our internal intranet we have implemented an "idea box" for you to submit company recommendations 24/7, for the management team to review. The link to the intranet is on the monthly employee newsletters you have been receiving. Let us know if you have any further questions. Thank you, Employee Appreciation EmployeeAppreciation@coventbridge.com
5.0
Mar 22, 2017

Great Career

Recommend
CEO approval
Business Outlook

Pros

Opportunity to combat fraud Faith in Senior management and direction company is headed Great industry to have a career in Family like atmosphere Opportunities for growth and advancement Strong telecommute program Competitive pay and compensation plan Excellent benefits Bonus Program Educational Assistance Cutting edge technology Focused Sales Force I began my career as a field investigator which I loved. Was it easy? No. There were many challenges, successes and failures. But nothing compares to providing a professional investigation to a client who is extremely grateful for your efforts. I excelled at being a field investigator and was given an opportunity to advance into Case Management for the Surveillance Division. I spent 3 years as a CM before I was given an opportunity to become a Regional Recruiter where I spent the next 2 years being responsible for bringing in new talent to the company which is where I found my true calling. I was also given an opportunity to assist in our Training program where I instructed new employees on our Case Assignment System. Business needs sometimes change and I was presented with another challenge in my career and was asked to return to the field as an investigator. I met this challenge head on. A short time later, I was given an opportunity to return to Case Management, this time for the Claims Division in charge of a team of investigators responsible for complex claims assignments. I spent 1.5 years in this role before I returned to my current position as a Regional Recruiter. ICS Merrill, now CoventBridge Group has for the past 11 years provided me with multiple opportunities to excel and grow in a career I love. It has provided for my family and continues to do so. I consider my time with this company and the people I work with a blessing.

Cons

Being an hourly position and not a salaried can be a concern for some but that just means there's also an opportunity for overtime.

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CoventBridge Group Response
9y
Thank you for the review. We are glad that your experiences with CoventBridge Group have been so positive. If along the way, you would ever like to provide additional feedback please reach out to us at EmployeeInquires@coventbridge.com.
1.0
Mar 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Good benefits - PTO and great insurance plan

Cons

I was with GlobalOptions for many years very content with my job and my future with the company. I had no plans on ever leaving. That was until the merger with ICS Merrill occurred and the creation of the new company CoventBridge Group was a complete disaster. I tried to make it work as long as I could due to the benefits, but as my morale spiraled down the drain it was clear this was a completely un-workable situation. I made a lateral move to a different company with less benefits just to get the flip out. This company operates by management inflicting hostility, constant chaos, veiled intimidation, rules just for the sake with rules no matter how asinine, and harassment just for kicks. The company is very poorly run with so many managers, case managers, SAM's, etc that things fall through the cracks (like reports and evidence submitted by the investigator not actually getting to the clients). This management structure also adds unnecessary stress to the investigators feeling like they have 8 bosses, all with different expectations. The outdated clunky operating system was a daily source of misery. The report template is not suitable for claims investigators and creates a poor quality work product for the clients. But then again, after the merger, quality no longer matters and is in fact discouraged because of the ridiculously low expectation for report preparation time. The ludicrously high expectation for report turn around time (12 hours, are you freaking kidding me!) makes it impossible to have a life, not that management cares, the investigators can be expected to be bombarded with emails about the status of a report for a case that was completed mere hours earlier. Any opportunity the company has to pinch a few more dollars from the hardworking investigators, they will gladly do so. After months of being devastated and heartbroken about feeling like a good career turned to shambles due to this new company, I finally got out. My only regret is I didn't do it sooner.

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CoventBridge Group Response
9y
CoventBridge would like to connect on additional feedback regarding your above review. Please reach out to us at EmployeeInquires@coventbridge.com. Thank you.
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Glassdoor has 252 CoventBridge Group reviews submitted anonymously by CoventBridge Group employees. Read employee reviews and ratings on Glassdoor to decide if CoventBridge Group is right for you.