Cox Automotive reviews

3.7

68% would recommend to a friend

(2,317 total reviews)
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Steve Rowley

79% approve of CEO

63% positive business outlook

Cox Automotive has an employee rating of 3.7 out of 5 stars, based on 2,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Automotive employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jun 21, 2020
Recommend
CEO approval
Business Outlook

Pros

None that I can honestly think of.

Cons

Long work hours. Very disorganized recruiting process. No HR strategy. Very weak senior HR team. Stay away. Not a good company to work for.

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Cox Automotive Response
6y
Hi, thanks for leaving a review. We are actively listening here on Glassdoor, and are disappointed to learn that your experience was not what you had hoped. We will work to share this feedback with our HR leadership team. We wish you the best of luck in your future career endeavors.
1.0
Apr 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Work from home once per week

Cons

Favoritisms Not told you’re a customer service representative Plot to get you fired Would never recommend to a person who is a single parent.

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Cox Automotive Response
6y
Hi. It’s been a very difficult few months for us all, and the impacts of COVID-19 have been unprecedented. As we look to brighter days ahead, we hope (and anticipate) returning to a more normal state and would encourage you to reconsider a role with us again if it feels right. Our sincerest best wishes to you.
2.0
Apr 7, 2020
Recommend
CEO approval
Business Outlook

Pros

401k matching, 401k contributions, Salary, Health benefits, Gym.

Cons

*They spy on you. *They ignore the security concerns that come with other people being able to remote on to your computer remotely and control or observe what you are doing. They will tell you it's so if something goes wrong they will be able to fix it. However if that were really the only case they wouldn't add every profile to hide the fact that they're there. Think about that for a second. If they want to smear your name for whatever reason or perhaps steal your password keychain or slow your success all they need to do is remote on to your machine as you and do some stupid stuff. You're naive if you think there's no one there like that. My machine settings and work done would magically change everyday constantly setting me back. Never thought Cox would have this kind of problem. I never experienced anything like that in the 10+ years build software until coming there. I stayed to get to the bottom of it. *At Dealshield ( a company within cox) one look at their dynamodb and it's clear the software consuming that data must be equally as jacked up. They are terrified of actual engineers within cox to audit that codebase given how long it’s taken them to get where they are. This is why they keep development offshore. Warning: they’ll suppress, retaliate and, smear against those who do. *They retaliate 100% for bringing up security concerns and even more so when bringing up security concerns through the proper channels. They will call you paranoid attempt to discredit and, gaslight you. Don't believe their 0 tolerance for retaliating I know first hand they won't do anything about it. *They have one contractor in charge of all the macs security. I suspect they do this so they aren't held responsible for the security lapses which they are well aware of now. A Interesting Fact: *They knew of the coming of the economic crisis that we're in today 10 months ago. They didn't know exact date or reason for collapse, only that it was imminent. They spoke to this every week in the tech meeting. Everything I mentioned in here is 100% true, honest and fair. It’s not the worst of it either. AOMS

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Cox Automotive Response
6y
Hi. First, we take seriously the feedback you’ve shared here, and are disappointed to hear that your experience has not been positive. We respect the personal information of our employees and customers and have policies and practices in place to help ensure that our employees also carry out these practices. We appreciate the feedback you’ve shared here and will actively work to share this review with our leadership team.
Viewing 184 - 186 of 2,317 Reviews

Glassdoor has 2,582 Cox Automotive reviews submitted anonymously by Cox Automotive employees. Read employee reviews and ratings on Glassdoor to decide if Cox Automotive is right for you.