Cracker Barrel reviews

3.2

49% would recommend to a friend

(8,449 total reviews)
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Julie Masino

32% approve of CEO

36% positive business outlook

Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Oct 12, 2017

Great job for servers

Recommend
CEO approval
Business Outlook

Pros

Great place to work where you will be treated with dignity and respect. High expectations on how to perform, but high reward for performance. Servers get to keep all their tips, no tip out.

Cons

Will be one of toughest jobs you will ever work, but have great systems in place to deliver to the guest

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Cracker Barrel Response
8y
Thank you for the five-star review!
1.0
Jul 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Large Company with job security inherent in such. Loyal guest following. Reasonable price point. Variety

Cons

Company has become profit first driven. Food quality and safety are compromised daily for profitability and /or keep GMs from having to answer for costs. As a result of lack of regular presence of middle management, many GMs operate with substandard staffing, food quality and facility maintenance. Too many GM's exhibit favoritism and lack of personal integrity in the execution of their position. Veiled ageism, racism and sexism are too regularly the norm within units. Failures in scheduling and holding people equally accountable, to a GMs personal accountability and substandard compliance with company standards, this is a company surviving on past success.

2.0
Jun 12, 2017

Manager

Recommend
CEO approval
Business Outlook

Pros

Pay is above average...work is ok except Saturday and Sunday then it's a circus

Cons

Stop the stupid hiring model..it has no relation to sales at all....just because you have 130 employees doesn't mean sales will result...kick up on line marketing more..

Viewing 163 - 165 of 8,449 Reviews

Glassdoor has 8,575 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.