Credit Union West reviews

3.5

55% would recommend to a friend

(38 total reviews)

Karen Roch

95% approve of CEO

60% positive business outlook

Credit Union West has an employee rating of 3.5 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Union West employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

38 reviews
2.0
Apr 20, 2023
Recommend
CEO approval
Business Outlook

Pros

The environment and people are great, very helpful and supportive environment.

Cons

Senior Management is very out of touch when it comes to front line and support staff, as well as members.

Credit Union West Response
3y
At Credit Union West, we aim to foster a friendly and supportive environment and are happy to hear you echo that from your experience with us. We also appreciate you sharing your concerns. At Credit Union West, we are constantly evolving and utilizing new tools to learn more from our employees and members. We have created internal and external surveys to obtain feedback on a more consistent basis. In addition, our Senior Leadership will be conducting Townhalls to spend more time in the field listening to employees and gaining feedback in real-time. These are just a few ways in which we learn more about the organization to understand how to implement the appropriate solutions. Thank you very much for providing feedback. We wish you the very best.
3.0
Mar 21, 2022

Harsh manager

Recommend
CEO approval
Business Outlook

Pros

Decent coworkers, good training good benefits

Cons

Low pay, schedule inflexible, manager harsh

2.0
Oct 20, 2019

PC Specialist

Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, new corporate building, friendly workers

Cons

IT management never provided a game plan for my position. Each day I would go in and not know what I should be working on. To fix that, they hired an assistant manager who was technically the manager for day to day. Confused yet? This guy starts locking things down and also like the manager, provided almost no feedback. I had to ask to have weekly meetings for updates. And even those eventually stopped. I already had a bad rap for tardiness and this guy pulls up the cameras on me to verify I’m there. Wow. Shortly after I was shown the door.

Viewing 10 - 12 of 38 Reviews

Glassdoor has 38 Credit Union West reviews submitted anonymously by Credit Union West employees. Read employee reviews and ratings on Glassdoor to decide if Credit Union West is right for you.