Credit Union West reviews

3.5

55% would recommend to a friend

(38 total reviews)

Karen Roch

95% approve of CEO

60% positive business outlook

Credit Union West has an employee rating of 3.5 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Union West employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

38 reviews
2.0
Oct 17, 2025

None

Recommend
CEO approval
Business Outlook

Pros

Friendly and decent benefits too

Cons

Lack of technology, lack of people with real experience and professionalism, Scared of risk.

1.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

They have good pay and benefits.

Cons

- Quick to fire for no reason. I felt misled. - Introverted managers with no communication. - Terrible culture. - Employees are not valued.

3.0
Mar 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good PTO plan, great healthcare options free of charge. Fun work environment. Pay is pretty average compared to other roles in this industry.

Cons

Although they try to focus on their employee’s leadership development weekly, they don’t look to their current employees to fill higher positions. Instead, they look towards outside hires with more experience instead of building upon their own employee’s skillset. This lack of investment leads to little room for growth in the credit union. There is no set leadership program, leaving development up to ourselves via independent learning. Some sales and membership goals are unrealistic for a few branches and roles. A few departments have poor communication and technical skills, making it challenging to find a solution to issues at times.

Viewing 7 - 9 of 38 Reviews

Glassdoor has 38 Credit Union West reviews submitted anonymously by Credit Union West employees. Read employee reviews and ratings on Glassdoor to decide if Credit Union West is right for you.