Does Crum & Forster pay their employees well?

According to anonymously submitted Glassdoor reviews, Crum & Forster employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Crum & Forster. This rating has been stable over the past 12 months.

How satisfied are employees working at Crum & Forster?

90% of Crum & Forster employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crum & Forster 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Crum & Forster?

Underwriter (11) , Senior Underwriter (10) , Underwriting Assistant (9) , Claims Adjuster (7) , Senior Specialist (7) , Software Developer (7) , Manager (6) , Intern (5) , Operations Specialist (5) , Claims (4) , IT Manager (4) , Underwriting (4) , Assistant Vice President (3) , Associate Underwriter (3) , Claims Director (3)

What are the pros of working at Crum & Forster according to real employee reviews?

"the people are friendly there" ((in 29 reviews)); "Good work life balance" ((in 23 reviews)); "Benefits are good but expensive" ((in 20 reviews)); "Good work environment" ((in 11 reviews)); "You get to work from home and flexible schedule" ((in 10 reviews))

What are the cons of working at Crum & Forster according to real employee reviews?

"Low pay and low bonus" ((in 16 reviews)); "Management is cheap and ineffective" ((in 16 reviews)); "Upper management is difficult" ((in 9 reviews)); "Not very competitive pay but an average salary" ((in 8 reviews)); "Too many “Vice Presidents” that don’t do much and over working the other employees; salary could be better, small or no bonus." ((in 6 reviews))

What are employees saying about Crum & Forster layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crum & Forster layoffs and their outlook for job security at Crum & Forster in 2026.

What are the top reviewed Crum & Forster locations?

Morristown , Akron , New York , Eatontown , Jersey City , Houston , Southfield , Boston , Atlanta , Chicago , Dallas , Los Angeles , Madison , Newark , Honolulu , Conway , San Jose , Glastonbury , Parsippany , Georgiana , Boise , Saint Charles , Florissant , Detroit , Ferndale , Durham , Richardson , Chanhassen , Canton , Irvine

Crum & Forster reviews

4.2

90% would recommend to a friend

(282 total reviews)

Marc J. Adee

97% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (282 reviews)

Ratings by demographic groups

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Crum & Forster has an employee rating of 4.2 out of 5 stars, based on 282 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crum & Forster employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

282 reviews

4.0

Jun 5, 2018

A Place For Claims

Claims

Recommend

CEO approval

Business Outlook

Pros

-Independence -Transparency among leadership and accessibility with managers -Nice offices, great Morristown and Jersey City location -Good resources -Excellent SIU department -Good, laud back culture -Not expected to work outside hours

Cons

-Litigation process is not streamlined and can be convoluted -Unnecessary additional claims system that is old and annoying -Stagnant Pay -No bonus, which is not industry standard -Continuing education is on their terms, not yours -Systems and processes are inconsistent with regulations, difficult to comply with regulatory deadlines with the processes in place

2.0

May 30, 2018

I worked as an Operations Specialist at Crum & Forster. I was mostly happy working here. Management was not the best.

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

My coworkers were great and I learned how to multitask while having very high stress deadlines. I also learned a lot about the insurance field while having no prior experience before working here.

Cons

The worst part about working here was the upper level management. They did not appreciate the employees AT ALL. They will lay you off with no notice at all. They let one employee go to go was with the company for over 25 years for no reason other than to decrease the staffing. Also, in my experience, they could care less about the work you put in or if you have a college education. There is very little room for advancement and even less room for job security and the low pay was not worth the stress level. Glad I got out while I did.

5.0

Apr 11, 2018

Lucky to work for Crum

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I feel like they value me and I'm just not another expense on their books. Management is there to help or provide guidance.

Cons

Sometimes the computer is not as efficient, and too many platforms for each claim.

Viewing 193 - 195 of 282 Reviews

Jobs at Crum & Forster

Customer Service Representative

NOL Customer Service Representative

SIU Investigator (Remote U.S.)

Product Owner, P&C Insurance (Remote)

Underwriting Assistant - GL and Excess - Remote

Crum & Forster

Crum & Forster reviews

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A Place For Claims

I worked as an Operations Specialist at Crum & Forster. I was mostly happy working here. Management was not the best.

Lucky to work for Crum

Jobs at Crum & Forster

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