Datadog Customer Service Manager (CSM) reviews

3.8

63% would recommend to a friend

(20 total reviews)
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Olivier Pomel

90% approve of CEO

77% positive business outlook

Customer Service Manager (CSM) employees have rated Datadog with 3.8 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM) professionals have a good working experience there. Datadog is rated in line with the average (within 1 standard deviation) by Customer Service Manager (CSM) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

20 reviews
4.0
Feb 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Product is great and people are great .

Cons

Remote is not available. Bit stick compared to other companies

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Datadog Response
2y
Thank you for taking the time to share your feedback. We're delighted to hear that you find our product and team to be exceptional. We're happy to have you as part of the pack!
4.0
Nov 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Great culture for the company

Cons

Overworked and some are underpaid

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Datadog Response
2y
We're happy to have you on the Datadog team! Thank you for your review, and we encourage you to speak with your manager or People Business Partner about the concerns you've mentioned. We appreciate your continued impact on our customers.
5.0
Nov 14, 2023
Recommend
CEO approval
Business Outlook

Pros

State of the art platform

Cons

Comp structure in CS org

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Datadog Response
2y
We're so glad to hear that you're enjoying your #DatadogLife experience! Thank you for sharing your feedback.
Viewing 13 - 15 of 20 Reviews

Glassdoor has 1,929 Datadog reviews submitted anonymously by Datadog employees. Read employee reviews and ratings on Glassdoor to decide if Datadog is right for you.