Datadog Customer Service Manager (CSM) reviews

3.8

63% would recommend to a friend

(20 total reviews)
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Olivier Pomel

90% approve of CEO

77% positive business outlook

Customer Service Manager (CSM) employees have rated Datadog with 3.8 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM) professionals have a good working experience there. Datadog is rated in line with the average (within 1 standard deviation) by Customer Service Manager (CSM) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

20 reviews
5.0
Aug 3, 2022
Recommend
CEO approval
Business Outlook

Pros

love it its so awesome

Cons

i have no complaints !

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Datadog Response
3y
Thank you for your review. We're happy to know you're enjoying #DatadogLife!
2.0
Jul 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Great team, product and experience

Cons

Management experience, high stress environment, no strict guidelines per territory

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Datadog Response
4y
Thank you for sharing your candid feedback, it's good to hear that you enjoyed our wonderful product and colleagues. With that said, we're sorry that your experience involved negative aspects as that's not what we strive for within our Sales department. As we scale, we're actively launching manager trainings across the company to help better arm our leaders with the tools to grow successful teams and individuals, and will continue to enable them further on our product. We appreciate you taking the time to leave this review, and will do all we can to continue improving as a company and department every day.
Viewing 19 - 20 of 20 Reviews

Glassdoor has 1,925 Datadog reviews submitted anonymously by Datadog employees. Read employee reviews and ratings on Glassdoor to decide if Datadog is right for you.