Diligent reviews

3.0

48% would recommend to a friend

(858 total reviews)

Brian Stafford

51% approve of CEO

41% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

858 reviews
5.0
Mar 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team, passionate people, great development and career progression for top performers

Cons

Not only business units understand the importance of Customer Success.

avatar
Diligent Response
2y
Thanks for your review! We're delighted you find Diligent inspiring. I agree that our passionate team and development opportunities are an important part of what make us great. We appreciate your feedback on Customer Success alignment, and cross-functional initiatives are underway to address this. Your voice matters, and it helps us focus on what's essential: our customers. Thanks again for the feedback. I wish you continued success at Diligent! - Avigail Dadone, Chief People Officer
5.0
Mar 6, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great office location and space! - Great team with occasional fun events out - Good work load and targets - Great benefits like our healthcare plan and annual recharge week!! - Hybrid Work From Home (WFH) structure - Good ping pong table - Interstate travel for marketing events!

Cons

- A few employees are remote / interstate making it harder to collaborate - Some pressure can build up at end of quarter, however that's tech SaaS expectations

1.0
Mar 4, 2024

Diligent Analyst

Recommend
CEO approval
Business Outlook

Pros

Good pay, Interesting tasks and friendly colleagues

Cons

Horrible upper management, Regular 'internal restructuring'

avatar
Diligent Response
2y
Thank you for taking the time to share your feedback, especially the positive aspects you mentioned about competitive pay, challenging tasks, and great colleagues. We value creating a collaborative and challenging work environment, and strive to keep reorganizations to a minimum, as we recognize that these can feel disruptive. We regular review our internal processes to ensure stability for our teams while still allowing us to adapt to a changing market. Maintaining our employees’ trust is a top priority, and clear communication is a key driver of that rust. Our V2MOMs (Vision, Values, Methods, Obstacles, Measures) help to keep us focused by creating a shared vision, promoting clear communication, prioritizing initiatives, and fostering transparency. We'd love to learn more about your specific experiences. If you're open to it, we'd welcome the opportunity to discuss your feedback in more detail. You can reach out to our HR department confidentially at hrconfidential@diligent.com Thank you again for your comments. We wish you all the best in your future endeavors. - Avigail Dadone, Chief People Officer
Viewing 322 - 324 of 858 Reviews

Glassdoor has 936 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.