Diligent reviews

3.0

48% would recommend to a friend

(856 total reviews)

Brian Stafford

51% approve of CEO

41% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 856 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

856 reviews
5.0
Feb 23, 2024

The Future is Bright

Recommend
CEO approval
Business Outlook

Pros

Great core product, sticky with very loyal customers. Good cash comp and benefits.

Cons

Too many distractions from core mission.

avatar
Diligent Response
2y
Thank you for taking the time to leave such a thoughtful review. We're thrilled to hear you find our product to be strong with a loyal customer base, and that you value our competitive compensation and benefits package. We appreciate your candid feedback regarding focus on the core mission. We're constantly striving to strike a balance between innovation and maintaining a clear direction. Our V2MOMs (Vision, Values, Methods, Obstacles, Measures) help to keep us focused by creating a shared vision, promoting clear communication, prioritizing initiatives, and fostering transparency. Your point about minimizing distractions is valuable, and we'll use your input to continue refining our approach. We wish you continued success in your role and look forward to your ongoing contributions! - Avigail Dadone, Chief People Officer
5.0
Feb 22, 2024

Great people, strong culture, lots of opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People - lots of companies have great people so not overly unique - but still important Opportunity - no lack of opportunity for anyone that leans in or raises their hand Market position / customer base - product is highly competitive as a standalone and untouchable as a suite. And customers really depend on the product

Cons

Company runs lean so often more things to do than resources Typical saas company pains

2.0
Feb 20, 2024

Disjointed organisation poor culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office & ping pong table

Cons

Poor culture Disorganised Multiple people fighting for the same sales leads Poor leadership always overseas and disconnected from the region Unreasonable targets

avatar
Diligent Response
2y
Thank you for taking the time to share your thoughts on your time at Diligent; we appreciate all feedback, both positive and challenging, as it helps us identify areas for improvement. We work to prioritize clear communication and collaboration across our global teams. We utilize the V2MOM framework to ensure everyone is aligned on goals and objectives. This creates transparency and reduces confusion around ownership. Our monthly town halls provide a platform for leadership to share company updates and answer employee questions in real-time, fostering a sense of connection across locations. We leverage dedicated Slack channels to facilitate communication and knowledge sharing between teams, regardless of physical location, and our annual global kick-off meeting brings all teams together either in person or virtually to solidify our company mission and create a unified vision for the year ahead. We regularly review our sales lead distribution process to ensure a fair and productive allocation based on performance and experience. While we strive for ambitious goals, we're committed to making them achievable and aligned with team capacity. We're always looking for ways to improve, and if you feel comfortable doing so, we would welcome your confidential feedback via hrconfidential@diligent.com. We wish you the best in your future endeavors. - Avigail Dadone, Chief People Officer
Viewing 325 - 327 of 856 Reviews

Glassdoor has 934 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.