Is Docusign a good company to work for?

Docusign has an overall rating of 3.6 out of 5, based on over 4,189 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Docusign to a friend and 49% have a positive outlook for the business. The best reviews about Docusign have been left by employees working as Software Engineer(Internship) , Solutions Engineer and Customer Success Manager .

Does Docusign pay their employees well?

According to anonymously submitted Glassdoor reviews, Docusign employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Docusign. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Docusign?

62% of Docusign employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Docusign 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Docusign?

Account Executive (446) , Market Development Representative (MDR) (247) , Market Development Representative (244) , Sales Development Representative (SDR) (152) , Software Engineer (104) , Sales Development Representative (68) , Senior Software Engineer (68) , Sales (63) , Director (43) , Manager (36) , Account Manager (32) , Product Manager (31) , Enterprise Account Executive (30) , Sales Manager (30) , Customer Success Manager (29)

What are the pros of working at Docusign according to real employee reviews?

"Great product with a lot of potential Smart and engaged people" ((in 379 reviews)); "Also work/life balance is good since we account for development/testing/incident" ((in 220 reviews)); "Good pay and package" ((in 129 reviews)); "Smart and Great Teams" ((in 119 reviews)); "Management is great and transparent." ((in 111 reviews))

What are the cons of working at Docusign according to real employee reviews?

"Poor leadership and decision making" ((in 127 reviews)); "Three massive layoffs within 13 months." ((in 80 reviews)); "Lack of diversity and inclusion" ((in 23 reviews))

What are employees saying about Docusign layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Docusign layoffs and their outlook for job security at Docusign in 2026.

What are the top reviewed Docusign locations?

Seattle , San Francisco , Chicago , New York , Warrenville , Atlanta , Austin , Washington , Dallas , Los Angeles , Denver , Philadelphia , Boston , San Diego , South San Francisco , Miami , Remote , Arlington , Portland , Orlando , West Seattle , Naperville , Phoenix , Charlotte , Minneapolis , Nashville , Cincinnati , Cleveland , California City , San Jose

Docusign reviews

3.6

62% would recommend to a friend

(3,642 total reviews)

Allan Thygesen

59% approve of CEO

49% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.0

Senior management

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

4K reviews

4.0

Apr 24, 2019

A great growth company with all the positives that come with that and some of the pains

Enterprise account manager

Recommend

CEO approval

Business Outlook

Pros

The people are fantastic top to bottom. The executive leadership has great vision for where they plan to take the company. Management and peers alike are extremely talented. Feedback culture is strong and everyone I've worked with has been very accessible. Peers help with learning, managers are supportive. With being a growth company, there's tremendous opportunity for career growth. Roles are being created and teams are growing to support the book of business.

Cons

They need more people. Many business units seem lean, supported by a few veterans with lots of experience doing everything they can to bring new faces up to speed. DocuSign is investing in people and hiring in droves, but we're just not quite there yet. Training has improved immensely but there's still a gap.

Docusign Response

7y

Thanks. It's great to read your comments about the team, executive leadership, culture, peer learning, career growth and support for the book of business. There are some load balancing issues. We'd encourage you to keep discussing those (where you see them) with your HR Business Partners so they are aware because they are involved in organizational planning. I've seen some recent strides beefing up certain areas that need more staff and am taking that as a positive sign that we are continuing to focus on our goals and align resources accordingly. Glad also to hear you see improvements in training. The Talent Development has launched many programs and offerings including Educational Assist and DocuSign Learning. And they have some pretty robust talent development programs in the pipeline. So stay tuned.

3.0

Aug 26, 2018

Renewal Manager

Renewal manager

Recommend

CEO approval

Business Outlook

Pros

Great culture and amazing people. Good place to get your foot in the door in tech.

Cons

Pay is way below market. Very inefficient internal process's. Promotions are slow and not a lot of training/learning opportunities. Management has no issues lying to keep the ship moving forward.

Docusign Response

7y

Thank you for taking the time to share your thoughts. Most concerning is your comment about "Management has no issues lying ..." I'd encourage you to speak to Michael Erisman or Olga Kibler in HR or call the employee hotline depending on the issue.

5.0

Aug 8, 2018

Great company, great culture

Product marketing

Recommend

CEO approval

Business Outlook

Pros

- There's great benefits that are getting better - 4 weeks of vacation, 3 days of volunteer time, 401k matching coming, 6mo maternity/paternity leave, $50 transit subsidy per mo, money to cover medical deductibles, etc. - Work/life balance is great - in SF, people leave the office around 5 and almost no one is there after 6 - Smart people - Everyone is really sharp from great schools/backgrounds, but still really down to earth and excited to help even across functions when you email out of the blue - Awesome product (40%+ share) that sells itself and is getting better with internal development, acquisition and fine tuning - Budget to run great programs and do what needs to be done - Stock is doing great at the moment

Cons

- Salary is competitive but not super high (stock helps that though) - No catered lunches but very well stocked kitchens - Org is still getting settled and there are some curiosities, but this should work itself out soon

Docusign Response

7y

Thank you for sharing your detailed thoughts. Would love to know what the "curiosities" are? ;-) 401K matching announced.

Viewing 655 - 657 of 3,642 Reviews

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A great growth company with all the positives that come with that and some of the pains

Renewal Manager

Great company, great culture

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