Dollar Bank reviews

Where does one begin? Branch Support is anything BUT support. "Keep doing what you're doing" is the typical way that the regionals address their managers, when you ask about possible promotions, or advancement. There is no merit scale. It is based on how upper management feels about you. If they like you, you will get promoted. If not, you'll stay stagnant for all of eternity, but "Keep doing what you're doing." If you are a female manager, expect to wait an extra 2 to 3 years for a promotion, no matter how hard you work for your branch. The regionals are a tight knit group that will be nice to your face and immediately throw you down to the depths of hell if you cross them, or make a mistake. They are so out of touch from their Branch Managers. Additionally , the one that controls the regionals is even worse. Rules with an iron fist and has NO clue what happens in the branches. He has his favorites and if you are not on that list, forget about moving forward. The sad part of that statement is, there are multiple people that could fall into that role. Turnover is terrible for many of the reasons listed above. They do not care if your branch is staffed. "Figure it out" is the mentality.

Pay and benefits are laughable even with recent improvements. You will still make far under the standard pay for your position and even less if you are a woman or a person of color. They forbid you to talk about pay so you don't realize how crazy the gaps are between what people get paid. Certain branch managers do whatever they want based on who they are close with in branch support and upper management. There are branch managers who are employed by Dollar Bank who are blatantly racist, sexist, incompetent, verbally abusive to employees and drive away a large amount of employees however continually get promoted based on who they know. Branch Support will act like they want to listen to your concerns but will never do anything about it. They will leave your branch incredibly understaffed and expect you to just deal with it. Forget taking lunches, you are expected to just eat behind the teller line or not at all. HR Dept claims they don't even have to give you a lunch. The amount of turnover is insane. Every assistant manager I met absolutely hated their job and felt overwhelmed and taken advantage of. Dollar Bank is a boys club, forget about real advancement if you are a woman.