Pros
If you work downtown you will have true bankers hours. You can meet a lot of great people at the branches. You don't have to take work home with you. The job is easy unless you move into a management role where you just get more and more piled on you without the pay you deserve.
Cons
Pay and benefits are laughable even with recent improvements. You will still make far under the standard pay for your position and even less if you are a woman or a person of color. They forbid you to talk about pay so you don't realize how crazy the gaps are between what people get paid. Certain branch managers do whatever they want based on who they are close with in branch support and upper management. There are branch managers who are employed by Dollar Bank who are blatantly racist, sexist, incompetent, verbally abusive to employees and drive away a large amount of employees however continually get promoted based on who they know. Branch Support will act like they want to listen to your concerns but will never do anything about it. They will leave your branch incredibly understaffed and expect you to just deal with it. Forget taking lunches, you are expected to just eat behind the teller line or not at all. HR Dept claims they don't even have to give you a lunch. The amount of turnover is insane. Every assistant manager I met absolutely hated their job and felt overwhelmed and taken advantage of. Dollar Bank is a boys club, forget about real advancement if you are a woman.