Rehire - CSA TP Employee Review

5.0
Sep 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Tell us more about I've worked here before and loved it. I am now a rehire, my recruiter Mr. Eugene and Mr Brandon are awesome at the Hilliard, Ohio location. Also, give a good review for Ms. Carley and Ms Lynette for the secretary lady there at the front desk. They are both super friendly and awesome to interview with. I tend to have panic attacks when I job interview, but these people made me feel at home, and the good thing is not alot of companies promote from WITHIN, this will help!! And gives me a goal to set, for myself. I'll report back in a few months, after getting my CSA test passed..;) When I worked back in 2007, for this company, people were stealing lunches out of the break room. This time, I will keep it at my desk. I would absolutely love a recruiter position or a training position. This gives me a goal, starting from CSA. The call center, is a lot more cleaner this time around.

Cons

I'll report cons later, after I have been here again for a while. So far, so good.

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TP Response
7y
Thank you for your feedback. Your concern is very alarming as our company do not tolerate these incidents in the workplace. Hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com for us to conduct an investigation.

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Jul 8, 2026
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CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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