Pros
Sometimes you interact with celebrities. MOST I've interacted with are very nice.
Cons
- Management doesn't care about their employees at all. They only care about money. Your mental and physical health will struggle here if this is not your passion. - You will be overworked and underpaid. - I had years of experience, but new hires (and people new to even the food industry) were getting higher starting rates than I did. When I asked for a raise, they told me it wasn't possible. - The "Barista" job title is misleading. This is not a barista gig. You will likely not even be on the coffee bar but forced to make hundreds of Hailey Bieber smoothies for extremely entitled people. - The company seems to have a HUGE ego. It felt like I was working in a cult. - As a woman, I've also had issues being creeped out or treated weird by male employees, as well as customers. I had a problem with a man openly hitting on me despite me telling him I was uncomfortable, and I had to walk off the floor. I let me manager know and he shrugged and said, "That happens. I don't know what to tell you." - There was one manager who constantly called both women employees AND customers "baby". Despite there being a "no pet names" policy, nobody ever said anything. I watched him make a customer uncomfortable and he didn't even notice. - The discounts are not even worth it with how expensive everything is. And this company makes SO MUCH MONEY. It doesn't make sense.
