Expel reviews

4.0

74% would recommend to a friend

(145 total reviews)

Dave Merkel

91% approve of CEO

43% positive business outlook

Expel has an employee rating of 4.0 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

145 reviews
2.0
Apr 22, 2025

Good Tech poor management

Recommend
CEO approval
Business Outlook

Pros

Good tech, high analyst ratings

Cons

lost their way last few years under sr management who dismantled sales teams and had no strategy for enterprise accounts forced to move down market.

avatar
Expel Response
1y
Thanks for sharing your thoughts. We’re proud of the tech we’ve built and the recognition it’s received, and we’re glad that stood out to you. Like many growing companies, we’ve evolved our go-to-market strategy and we understand that direction didn’t work for everyone. With new leadership and a clear strategy in place, we’re focused on what’s ahead and continuing to evolve. Appreciate you taking the time to share your perspective, and wishing you the best in what’s next.
5.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Exec Leadership team Customer-obsessed Unrelenting emphasis on improving

Cons

The MDR service industry is inherently stressful. If you prioritize work life balance and want a stress-free job you are in the wrong space. They are better than many MDR companies about making sure people have time when necessary, but protecting people 24/7 means a schedule is subject to change. On top of that, they want to be the best in the world. Thats hard to do and takes a lot of effort and a focus on tangible high quality output. Don't come if you don't want to do those things.

avatar
Expel Response
1y
Thank you so much for taking the time to share this thoughtful and honest review, and an even bigger thank you for being such a dedicated part of Expel for nearly a decade. Your commitment, long hours, and relentless focus on delivering high-quality work haven’t gone unnoticed. We're incredibly grateful to have you on the team and appreciate your candor about both the rewards and the realities of the MDR space. It’s voices like yours that help us continue to grow and improve while staying grounded in what matters most: our people and our customers. Thanks again for everything you bring to Expel, here’s to continuing to raise the bar together.
5.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- Enjoyable to work as a promoter/marketer in the MDR space. The value that Expel's product/platform brings to the security industry is palpable and makes the work feel useful and meaningful vs fluffy. Customer feedback is very positive and heartening. The people who build the platform are among the finest security and product design practitioners in the space. - The Marketing team is full of earnest, warm people leaders and contributors who endeavor to bring their best to work. When we see gaps, we don’t let each other fall, we work to hold each other up. I feel fortunate to have found a place like this to be my authentic self. And so far, it has felt generally stable unlike other businesses in the tech and security space.

Cons

There have been organizationals ups and downs in the past two years since I’ve joined. Those chaotic blips contribute to a sense that our business overall operates too much like a startup vs the more established, and well regarded business that we actually are. Based on new leadership roles that have been hired, new approaches to messaging and sales strategy, it seems our leaders are aware of that atmosphere and are actively working to step up our game across the business. We are focused on bringing aboard authentic, best of the best talent to help Expel move forward as the mature business and security brand that we need to be. Expel is at a fork in the path of its journey, and ideally should only be on the way to becoming an immediate consideration on the minds of our audiences in this space.

avatar
Expel Response
1y
Thank you for taking the time to share such a thoughtful and balanced review. We’re so glad to hear that you find the work meaningful and the team supportive, especially within Marketing. Creating a space where people can show up as their authentic selves is something we care deeply about, and it’s great to know that’s been your experience. We know that moments of change can create friction, and we appreciate your honesty about where things haven’t always felt aligned. We're continuously working to strengthen our processes, provide more clarity around goals, and ensure teams have the time and space to do impactful work. Your points around focus, autonomy, and storytelling really resonate, and they’re top of mind as we continue to grow. Thanks again for your contributions and perspective, and for being part of what makes Expel special.
Viewing 31 - 33 of 145 Reviews

Glassdoor has 145 Expel reviews submitted anonymously by Expel employees. Read employee reviews and ratings on Glassdoor to decide if Expel is right for you.