Expel reviews

4.0

74% would recommend to a friend

(145 total reviews)

Dave Merkel

91% approve of CEO

43% positive business outlook

Expel has an employee rating of 4.0 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

145 reviews
3.0
May 17, 2024
Recommend
CEO approval
Business Outlook

Pros

The people that work here are great, benefits are solid, and the CEO is transparent around the performance of company and plans to improve. Middle-management here is filled with exceptional people.

Cons

The sales org needs work. A lot of turnover and unless you have a great territory you will probably struggle and not receive much support. Not a place where people that put in the work necessarily get rewarded, very territory dependent. It is more rare than not for reps to hit quota. Sales leadership up to the director level is good, leadership beyond that is not. Mostly buzzwords and slogans that come from leadership rather than clear plans to execute on. Constantly felt like we were just being told what we wanted to hear, resulting in a substantial gap in trust and poor outcomes. In the past year there was a constant energy of being on high alert as micro-management was picking up across the sales org, The intent is not to bash on Expel but to provide transparency around the sales org. The product is awesome and the people are great, I just wish I had someone to tell me these things before I decided to work there.

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Expel Response
2y
Thank you for your feedback! We're glad you enjoyed the benefits, our CEO's transparency, and our fantastic middle management team. We hear your concerns about the sales organization and territory allocation. We're committed to reviewing our processes to ensure better support and more fairness. Your insights on leadership and communication are appreciated. We're dedicated to improving clarity and fostering a supportive, trust-based culture. Thanks again for sharing your thoughts. We're always striving to make Expel a better place for everyone.
2.0
Mar 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Sales leadership adjusts team quota based on lack of attainment. Base comp is high.

Cons

Attainment outside of SMB is < 30%. Promotion path is based on 6 months of rolling quota attainment, which under current conditions no one is eligible for. Complicated because I'd likely recommend the org as a whole to a friend, just not anywhere that's quota carrying.

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Expel Response
3y
It’s our mission to ensure that this is a great place to work for ALL of our employees. We’ll be sure to work diligently with our team to ensure we address these concerns you mention & keep solutions at top of mind moving forward. Thank you for taking time to leave us a review.
5.0
Jan 9, 2019

My Dream Company

Recommend
CEO approval
Business Outlook

Pros

When I l decided that it was time to leave my former employer and seek new employment, I promised myself that regardless of how long it took, I would hold out until I found my dream company. It took quite some time, but finally I found Expel. I get to remotely most days which affords me the opportunity to see my kids and be actively involved in the family. Expel goes out of its way to retrofit all the conference rooms with Zoom webcams which makes it great for remote employees and we don't feel like second-class employees. In addition, they have a great company culture. I've never worked in a company where cross-team collaboration is not only encouraged, but is the norm and happens on a daily basis. The company also takes their employees welfare seriously. It is often repeated that our life priorities should be (1) Our faith and health (2) our family (3) the company. Having worked in many companies which expect health and family sacrifices for the good of the company, this has been refreshing. I have really enjoyed the culture of transparency as well. It has been great to approach an executive (who make themselves very available) and ask them a question and get straight answers.

Cons

Expel is a new company, so this brings a couple challenges: 1) There is a risk (very low, I think) that Expel might not make it and we'll have to look for new jobs 2) This isn't a company where you can just "punch the clock". Work isn't stressful, but everyone works hard 3) There is a 401k account provided, but there currently isn't any matching, but that will probably change in the future

Viewing 22 - 24 of 145 Reviews

Glassdoor has 145 Expel reviews submitted anonymously by Expel employees. Read employee reviews and ratings on Glassdoor to decide if Expel is right for you.