Fifth Third reviews

Where do I begin...It all starts with communication, which is horrible. Major announcements tend to go out Friday afternoons (between 4-5pm) in order to avoid questions. For example, we were just informed that due to COVID restrictions being relaxed in Ohio that as of June 2nd we will cease in office rotations and return to pre-COVID work conditions. No rotation, no flexible work arrangements, nothing...Just the message of "get back to regular work" essentially. No degree of empathy in the message, no acknowledgement of tense circumstances or attempts to innovate the work place environment. 5/3 does NOT care about employees even in the slightest. It's like they're 15 years behind the rest of the working world. They own the parking garage under their building but employees still have to pay for parking. During an on site shooting a couple years ago, no mass communication or warning notification went out until significantly after the event. Many employees were needlessly placed in harms way and some lost their lives. Work place relationships between manager and employee are NOT discouraged, in fact they have been rewarded on at least 2 separate occasions that I have observed. In which one employee received 2 promotions within less than 12 months. I also observed a senior leader in the accounting department refer to a middle eastern employee as a "goat (expletive)" in front of nearly the entire department...Nothing was done and no follow up from the HR team to ensure me they looked into the matter. Granted, I don't expect to be fully 'in the loop' as to what they're doing. I realize there are privacy matters at stake and levels of confidentiality. But the lack of communication to ensure me they at least looked into it leads me to believe they didn't perform a thorough investigation or their due diligence. 5/3 is desperate to be a major player in the financial industry, and they're willing to achieve this result at the expense of employees. Pay is sub-par (at or below market), bonuses are mildly competitive but again not in line with expectations, promotability exists but is more often based on senior leaders personal opinions of an employee as opposed to objective performance evaluations. Which btw, I've seen 2 non-white persons in the accounting/finance departments in the years I've worked here. ZERO diversity...All around, 5/3 does not care about employees. I could go on for much longer here but ultimately what's the point because nothing will happen internally. My only hope is that by reading this you stay far far away from 5/3.

It’s a massive company that doesn’t want any upward feedback. Management is out of touch. Executive management in Chicago regularly lied about turnover and encourages unethical behavior. They boast that they put the customer at the center, but the processes to resolve anything even when bank error are rigid and take days/weeks to resolve. Branch managers are performance managers and widget-pushers with no authority to make decisions. The incentives were not paid on time and were incorrect more often than not. For a company that asks for 50+ hour work weeks from its managers, I expected to at least be invented correctly and on time, but it all rolls down hill. The branch staff is not important and regional and executive management consistently reminded us that we are replaceable. This was the worst place I’ve ever worked.