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Firstsource Solutions

Engaged Employer

Firstsource Solutions Sr. CSA reviews

4.5

90% would recommend to a friend

(278 total reviews)
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Ritesh Idnani

94% approve of CEO

91% positive business outlook

Sr. CSA employees have rated Firstsource Solutions with 4.5 out of 5 stars, based on 278 company reviews on Glassdoor. This indicates that most Sr. CSA professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Sr. CSA professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

278 reviews
1.0
May 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Free Healthcare (which was exclusively for managers for years to start with)

Cons

Management, staff training is non existing, long hours, under appreciated for what you do, forced into sales when its not part of your job.

1.0
Nov 17, 2017

Management

Recommend
CEO approval
Business Outlook

Pros

Nothing extra ordinary to mention.

Cons

If you disagree with your manager, he will contact HR and you will be asked to resign, HR will not give any reason as to why you should resign.

Viewing 250 - 252 of 278 Reviews

Glassdoor has 4,374 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.