Where to begin. The company has constant system issues that you get punished over, no actual supervisors to direct members that aren't happy to so you have to deal with plenty of irate members day in and day out with no real way of helping them other than to tell them 'sorry, you'll get a call in 5 business days' which half of the time does not happen, no real resources or guidance to help you (training was a mere 3 days with no actual practice for the calls) just microsoft teams chat in which no upper management ever responds to you in, if you ever need to call out due to an outage of your own good luck, even if you have proof of it it doesn't matter and will be counted against you.
It is a revolving door of a company, people that start one week are gone by the next. This is great as a temporary job but nothing more than that.